HR Generalist Associate

Reward Gateway; Greater London; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Flexible holiday up to 40 days

Wellbeing allowance £400

Private medical insurance

Professional development support

Contributory pension

Employee discounts

Job summary

Reward Gateway in London is seeking a proactive HR Generalist Associate to join the UK People Team on a 12-month fixed-term contract. You will help deliver broad HR generalist support across recruitment, onboarding, employee relations, and people administration, working with the UK and Bulgaria teams.

This role offers growth within a high-growth SaaS environment and exposure to a wide employee lifecycle. Be part of a unicorn-like company with extensive benefits, structured processes, and

Qualifications

• Experience in an HR or recruitment-related role.
• Strong understanding of HR administration and employee lifecycle processes.
• Experience supporting recruitment activities and working with hiring managers.
• Excellent written and verbal communication with diverse audiences.
• Good attention to detail and ability to manage confidential information.
• Working knowledge of UK employment practices and HR policies.

Responsibilities

• Support end-to-end recruitment activities across the business.
• Coordinate job postings, candidate screening, interview scheduling, and communications.
• Collaborate with hiring managers and external recruitment partners.
• Support onboarding and transition activities for new hires.
• Provide first-line HR support and guidance on People policies and processes.
• Maintain employee records and HR systems; support lifecycle administration.

Skills

HR Generalist

Recruitment

Onboarding

Employee relations

HR administration

HR systems

UK employment practices

MS Office

Data reporting

Education

CIPD qualification or studying towards CIPD

Job description

HR Generalist Associate

Application Deadline: 6 November 2026

Department: People

Employment Type: Fixed Term Contract

Location: London

Compensation: £40,000 - £45,000 / year

Description

We are looking for a proactive, organised and people-focused HR Generalist Associate to join our UK People Team on a 12-month fixed-term contract.

This is a superb opportunity for someone looking to develop broad HR generalist experience across the full employee lifecycle, including recruitment, onboarding, employee relations, people administration, employee experience and HR projects.

Working closely with the People team within the UK and Bulgaria, you will support the delivery of key people processes, help ensure an excellent employee experience, and contribute to continuous improvement initiatives across the People function. This role is ideal for someone who enjoys building relationships, solving problems, improving processes, and working in a fast-paced environment.

What’s In It For Me? A chance to be part of an extremely well-established, stable and high-growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:

• A flexible holiday plan of up to 40 days per year
• £400 a year Wellbeing Allowance
• Private Medical Insurance
• Allowance for professional development books, E-books, and podcasts
• Contributory pension scheme
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

What You’ll be Doing:

Recruitment & Talent Acquisition

• Support end-to-end recruitment activities across the business.
• Coordinate job postings, candidate screening, interview scheduling, and candidate communications.
• Work with hiring managers and external recruitment partners to support hiring needs.
• Ensure a positive and professional candidate experience throughout the recruitment process.
• Maintain accurate recruitment records and reporting.
• Support onboarding and transition activities for new hires.

Employee Lifecycle and HR Operations

• Provide first-line HR support and guidance to employees and managers on People policies and processes.
• Prepare employment contracts, offer letters and employee correspondence.
• Maintain accurate employee records and HR systems.
• Support probation reviews, contract changes and employee lifecycle administration.
• Assist with the administration of family leave, sickness absence and other employee matters.
• Support benefits administration and annual people process.

Onboarding & Employee Experience

• Coordinate the onboarding experience for new joiners, ensuring they feel welcomed, informed and connected from day one.
• Manage onboarding communications, induction schedules, and associated administration.
• Continuously review and improve the onboarding journey through employee feedback and insights.
• Support employee engagement initiatives and activities that enhance the overall colleague experience.
• Assist with company events, wellbeing initiatives, and culture programmes.

Employee Relations

• Support managers with routine employee relations matters, including absence management, performance conversations and policy guidance.
• Ensure HR practices are applied consistently and in line with company policy and employment legislation.
• Escalate complex employee relations matters appropriately.

Continuous Improvement & Projects

• Support People Team projects and process improvement initiatives.
• Leverage technology, automation and AI-enabled tools to improve efficiency and employee experience.
• Identify opportunities to streamline workflows and enhance ways of working across the team.
• Assist with people data reporting and HR metrics.
• Contribute to the development and implementation of People policies, programmes and initiatives.

About you

We’re looking for someone who is:

• A team player who enjoys building strong relationships and collaborating across the business.
• Proactive, self-sufficient and comfortable taking ownership of their work.
• Highly organised with excellent attention to detail.
• Confident managing multiple priorities in a fast-paced environment.
• Approachable, professional and able to handle confidential information with discretion.
• Curious about technology.
• Keen to learn, develop and grow their HR career.
• Customer-focused, with a genuine passion for delivering a positive employee experience.

Skills, Knowledge and Expertise

• Demonstrated experience in an HR, People or recruitment-related role.
• Strong understanding of HR administration and employee lifecycle processes.
• Experience supporting recruitment activities and working with hiring managers.
• Highly effective in written and verbal communication, with a strong ability to convey ideas clearly to diverse audiences.
• Strong organisational and administrative skills.
• Good attention to detail and ability to manage confidential information.
• Working knowledge of UK employment practices and HR policies.
• Proficiency in Microsoft Office and HR systems.

Desirable

• Experience supporting employee relations cases.
• CIPD qualification or currently studying towards CIPD certification.

Why Join Us?

This role offers an excellent opportunity to develop broad HR generalist experience within a supportive and collaborative People team. You'll gain exposure to all aspects of the employee lifecycle, play an active role in recruitment and employee experience initiatives, and contribute to projects that help shape our people practices and culture. You'll have the opportunity to build your HR expertise, develop your career and make a meaningful impact across the organisation.

The Interview Journey:

• Screening call with a member of the Talent Team
• Online interview with Head of HR and Senior Talent Acquisition Partner

At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.

Be comfortable. Be you.

We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!