HR Employee Relations Advisor

GSF Car Parts; West of England; On-site; GBP 40,000 - 55,000; Full time

Job summary

GSF Car Parts is seeking an Employee Relations Advisor to provide expert ER support across our branch network and support functions. You will work closely with managers to resolve disciplinary, grievance, absence and performance matters, ensuring compliant, fair processes and accurate documentation.

You will lead case management end-to-end, attend ER meetings (virtual or on-site), and support policy reviews with the ER Manager and HRBP team.

Qualifications

• Experience in an Employee Relations or HR Advisor role with significant ER exposure.
• Strong working knowledge of UK employment law and ER best practice.
• Confident managing disciplinary, grievance, absence, and performance cases end-to-end.
• Excellent communication skills—able to explain complex issues clearly to managers at all levels.
• Ability to work in a fast-paced, multi-site environment with changing priorities.
• Strong organisational skills with meticulous attention to detail.
• Confident decision-maker with sound judgement and professionalism.

Responsibilities

• Employee Relations Case Management across the branch network.
• Provide timely advice to managers on disciplinary, grievance, absence, performance matters.
• Manage a varied ER caseload from start to finish with proper documentation.
• Attend formal ER meetings (virtually or on-site) as required.
• Support escalation and resolution of complex cases with ER Manager or HRBP.
• Maintain up-to-date ER case records, trackers, and reports.

Skills

ER experience

UK employment law

Disciplinary & grievances

Communication skills

Multi-site

Organisational skills

Decision making

Job description

About The Role

We're looking for an Employee Relations Advisor to provide expert ER support across our branch network and support functions. You'll work closely with managers to resolve employee relations matters confidently and consistently, ensuring compliance with employment law and company policies. This is a fantastic opportunity to make a real impact on colleague experience, employee engagement, and organisational performance across GSF Car Parts.

Key Responsibilities

• Employee Relations Case Management
• Provide timely advice to managers on disciplinary, grievance, absence, performance, and conduct matters.
• Manage a varied ER case load from start to finish, ensuring fair process and accurate documentation.
• Attend formal ER meetings (virtually or on-site) as required, supporting managers and ensuring best practice.
• Support the escalation and resolution of complex cases in collaboration with the ER Manager or HRBP team.
• Maintain up-to-date ER case records, trackers, and reports.

Policy & Compliance

• Ensure all ER activities comply with UK employment law, ACAS guidelines, and GSF policies.
• Support policy reviews and updates, recommending improvements based on case trends and operational needs.
• Help ensure consistent policy application across the branch network.

Manager Coaching & Support

• Build capability within the management population by providing guidance, coaching, and clarity around HR processes.
• Deliver training sessions or briefings on ER topics, people policies, and best practice.
• Promote proactive people management to reduce ER risk.

Culture & Engagement

• Support HR initiatives aimed at improving engagement, inclusion, and wellbeing.
• Work with HRBPs to identify trends, hotspots, and opportunities to improve working practices.
• Contribute to creating a positive, supportive, and high-performance culture aligned with GSF values.

About You

Skills, Experience & Qualifications

Essential

• Experience in an Employee Relations or HR Advisor role with significant ER exposure.
• Strong working knowledge of UK employment law and ER best practice.
• Confident managing disciplinary, grievance, absence, and performance cases end-to-end.
• Excellent communication skills—able to explain complex issues clearly to managers at all levels.
• Ability to work in a fast-paced, multi-site environment with changing priorities.
• Strong organisational skills with meticulous attention to detail.
• Confident decision-maker with sound judgement and professionalism.

About Us

About GSF Car Parts

GSF Car Parts is one of the UK’s leading motor factor businesses, supplying car parts, tools, garage equipment and consumables to customers nationwide. With a fast-paced, customer-focused culture and a growing national presence, our people are at the heart of our success. We are committed to creating a positive workplace, supporting local branches, and ensuring fair and consistent employee experiences across the business.

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