HR (Employee Relations) Advisor

DX Delivery; Northampton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

25 days annual leave + banks

Long service recognition

Maternity & paternity enhancements

Company pension

Life assurance

EAP including 24/7 Virtual GP

DX Discounts Portal

Career progression opportunities

Job summary

DX is seeking an Employee Relations Advisor to join our HR team in a full-time, office-based role at the Northampton site. You will deliver a central advice service for managers and employees, ensuring a professional, customer-focused ER experience.

In this post, you will partner with managers, advise on disciplinaries, grievances and absence, and contribute to policy updates while balancing HR and business needs in a fast-paced environment.

Qualifications

• Experience in a centrally located HR shared service centre with multi-sites nationally.
• Experience advising on disciplinaries, grievances, absence and ER cases.
• Coaching skills to help customers grow in HR processes.
• Up-to-date knowledge of relevant employment legislation.
• Strong written and verbal communication skills with multiple stakeholders.
• Commercially aware and able to balance HR and business requirements.
• Flexible and adaptable to changing priorities in a fast-paced environment.

Responsibilities

• Provide second line ER support and support the HR Administration team for first line ER service.
• Develop trusted partnerships with managers and provide constructive challenge as needed.
• Update company policies and create new policies in line with legislation.

Skills

Employee Relations

HR Shared Service

Communication skills

Disciplinary & Grievance

Employment Legislation

Coaching

Adaptability

Stakeholder management

Job description

An exciting new Employee Relations Advisor opportunity at DX!

*** This is a full time office based role***

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role summary:

To be part of the HR Team, you will drive and support the delivery of a central advice service function for employees across the company, with a focus on delivering excellent customer service tailored for managers, employees and peers.

Key responsibilities

• Work closely with the rest of the HR Services Advisory team as a second line ER support and supporting the HR Administration team to deliver an effective first line ER service knowing when and how to escape general & ER issues to the second line.
• Develop and maintain strong & trusted partnerships with managers, providing constructive challenges as well as acting as a sounding board whilst ensuring best practise is adhered to.
• Responsible for the regular updates of the company policies and the creation of new policies in line with legislation.

Knowledge, Skills and Experience

• Experience of being part of a centrally located HR shared service centre with multi-sites nationally.
• Experience of providing advice on a range of HR issues including disciplinaries, grievance, absence, performance and other ER cases.
• Finely honed coaching skills with experience of supporting customers to grow in their knowledge and understanding of HR processes and procedures.
• An up-to-date knowledge and understanding of relevant employment legislation.
• Demonstrable experience of developing and maintaining strong business relationships and the ability to communicate effectively at different levels with strong written and verbal communication skills.
• Commercially aware and able to balance HR and business requirements.
• Flexible and adaptive to changing priorities with the ability to work in an agile environment and manage a fast paced, fluctuating and diverse workload whilst maintaining accuracy and attention to detail.

Benefits:

• Competitive Rates of Pay
• Holidays: 25 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!