HR Documentation Advisor

The Portfolio Group; Lancashire; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Enhanced holidays

Private health care

Pension scheme

Job summary

The Portfolio Group is seeking an HR/Employment Law professional to provide documentation advice to clients via phone and Teams calls. You will create and review employment contracts, letters, policies, and guidance, ensuring legal compliance and protection for employers and employees.

The role offers varied, fast-paced exposure to HR issues with strong progression potential. Responsibilities include advising on documentation, reviewing client materials for Employment Law breaches, and guiding

Qualifications

• Provide clients with HR documentation advice and guidance.
• Review client documents to ensure consistency with Employment Law.
• Develop bespoke HR documentation and policies for clients.

Responsibilities

• Advise clients on HR documentation needs and policy suitability.
• Review and update client documents to comply with Employment Law.
• Guide clients through Brightbase and BrightHR software for accessing documentation.
• Log advice in the internal case system and manage ongoing cases.
• Support onboarding via welcome calls and client reporting.

Skills

HR advisory

Employment Law

Documentation development

Client communication

Attention to detail

Education

CIPD qualification

Tools

Brightbase

BrightHR

Job description

Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line.

We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced, so organisation and attention to detail are a must! If you a HR Admin, or looking for your first real step into HR and you want a role that gives great progression and continued learning,

Day-to-day responsibilities include but are not limited to the below:

• To advise clients developing documentation based on their needs client and the suitability of relevant policies and procedures.


• To review client's existing documentation to ensure it is in line with the good work plan and advise in relation to terms which breach Employment Law.


• Provide best practice advice to clients to assist in documentation development and highlight potential commercial options and the risks these options present.


• To ensure that personal knowledge of HR and Employment Law is continually updated.


• To provide a client focused and personalized approach, building relationships and always enhancing the client experience.


• Focus on continuous engagement of clients with documentation provided, ensuring the documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations.


• To guide clients through Brightbase and BrightHR software in relation to accessing documentation.


• To proactively call and advise clients using "insights" gained from data on Bright.


• To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases.


• To provide clients with bespoke supporting information/documentation to assist them to implement the solutions provided.


• To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case.


• To arrange welcome calls for new clients and provide reports as required


• To carry out other tasks that are deemed necessary by the Management Team.


• To offer the clients options regarding utilisation of other products and services we provide and make such introductions accordingly.


• To manage own workload working from the task list and welcome calls reporting


• Ensure deadlines and any KPI/ SLA targets are met


• Work in line with any quality criteria/ instruction in place


• To represent the Bright brands to other areas of the business via presentations or meeting presence where required.


• To actively seek and encourage client feedback by various methods and to promote and improve Bright's online reputation.


• To undertake project work when required.


• To attend other sites where required.


• Undertake e-learning sessions as and when required.


• Attend team meetings, as and when required, including morning/ evenings and weekend conferences/ development/ training days.


• Assist with training for new starters.

Benefits

• Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service


• Private health care cover after 5 years' service


• New business referral scheme


• Access to Health Shield


• Access to the EAP service


• Refer a friend scheme


• Paid birthday leave


• Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service


• Group life insurance


• Eye care contribution


• Free fruit (office-based staff)


• Travel Season Ticket loan scheme


• Milestone recognition


• Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements


• Pace health Club (situated in the park Inn) discounted gym membership and spa treatments


• Park Inn 20% off food and drink


• New Century food and drink discount


• Revolution De Cuba food and drink discount


• Cycle 2 Work scheme after probationary period


• On site Gym


• Bright Exchange perks

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