HR Coordinator

HCRG Care Group; Weston-super-Mare; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Private medical insurance

Group pension

Wages on demand

Staff discounts

Mental health support

Learning & development

Job summary

HCRG Care Group is seeking a talented HR Coordinator to join our ASKHR People Team in Runcorn. You’ll support day-to-day HR queries, ensure policy compliance, and help deliver a high-quality employee experience.

This entry-point role offers flexible hybrid working, comprehensive benefits, and opportunities for personal and professional development within a nationally expanding healthcare and care organisation.

Qualifications

• Experience handling HR queries and providing guidance.
• Ability to triage and manage multiple requests.
• Familiarity with payroll administration.
• Understanding of compliance monitoring (CQC standards).

Responsibilities

• Triaging calls and emails to resolve HR queries.
• Providing helpful and professional HR advice to colleagues.
• Delivering high-quality service to stakeholders, including Senior Leadership Team.
• Supporting payroll administration and compliance monitoring, including TUPE where required.

Skills

HR coordination

Customer service

Communication

Job description

The following content displays a map of the jobs location - Runcorn

As a HR Coordinator, you’ll be part of our valued People Team at HCRG Care Group, and this is a great opportunity for someone who's looking for a career in HR.

You will feel valued as a HR Coordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £27,500 annual salary with group pension
• Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support – at locations across the country
• Free tea, coffee and milk at your base location in Runcorn
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

We’re looking for a talented and motivated HR Coordinator to join our supportive ASKHR team based in Runcorn. This is a fantastic opportunity for someone who's looking for a career in HR.

It’s a fantastic time to join HCRG Care Group as we continue to grow and expand our services nationally. Following exciting recent developments - including major new contracts and service mobilisations across community health, primary care, and children’s services - we’re strengthening our teams to ensure we continue delivering high-quality, person-centred care.

As part of our dedicated HR team, you’ll play a key role in supporting colleagues across our organisation, helping to ensure policy compliance, giving trusted advice, and being a first point of contact for day-to-day HR queries.

This role offers a great entry point into both the healthcare and HR sectors, along with flexible hybrid working and real opportunities for personal and professional development.

Main Responsibilities

As a HR Coordinator, you’ll be a key part of our ASKHR team, where you’ll receive full training and support to help you succeed. Your day-to-day responsibilities will include:

• Triaging calls and emails, aiming to resolve a wide range of colleague queries - from annual leave and sickness to pay, performance management, and compliance
• Providing helpful and professional advice to colleagues, using your training and on-the-job experience
• Delivering a high standard of service to stakeholders across the organisation, including members of the Senior Leadership Team
• Supporting key HR processes such as payroll administration, compliance monitoring (in line with CQC standards), and contributing to TUPE processes

About the Company

We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do .

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team.We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone .

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.