HR Consultant

The Portfolio Group; Ringway; Presencial; GBP 35.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Enhanced holidays

Private health care

Pension scheme

Cycle to Work scheme

On site Gym

Discounted products and memberships

Descripción de la vacante

The Portfolio Group is seeking an HR Consultant to provide HR and employment law advice to a diverse client base from their Manchester base. The role focuses on owning cases to resolution, building strong client rapport and ensuring accurate documentation in the management system.

The ideal candidate will bring practical HR experience, strong communication skills and a proactive approach to staying updated on employment law and HR best practices.

Formación

• Solid HR experience with employment law knowledge.
• Ability to advise and support clients on HR enquiries.
• Strong written and verbal communication skills.

Responsabilidades

• Provide HR and employment law advice to clients.
• Own cases to resolution and build client rapport.
• Record all advice accurately in the case management system.
• Attend briefings and training to ensure compliant advice.
• Adhere to departmental KPIs and SLAs with high-quality service.
• Present options to clients regarding other products and services.
• Deliver HR and employment law trainings via webinar or in person.
• Maintain professional and responsible conduct at all times.

Conocimientos

HR knowledge

Employment law

Client handling

Communication

MS Office

Herramientas

MS Office

Descripción del empleo

HR Consultant

Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide.

We are looking for a highly motivated, passionate HR professional who would be responsible for providing HR and Employment Law advice and assistance to support client needs. The HR Consultant will actively own cases to resolution, building rapport and relationships with clients on each interaction.

Key Responsibilities:

• To ensure that personal knowledge of employment law and HR best practice is continually updated.
• To advise, assist and guide clients with all employment law/HR enquiries received.
• To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database.
• Attend legal briefings and internal company training to ensure that advice provided is compliant with our services.
• Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided.
• To work in line with the departmental KPIs, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLAs.
• Offer clients options regarding the take up of other products we provide and make recommendations accordingly.
• Deliver HR and employment law related training via webinar or in person if required.
• Always maintain a professional and responsible attitude.

What we're looking for:

• Ability to work in a fast-paced environment.
• A dynamic and flexible approach, as well as the ability to work under pressure.
• Practical experience.
• A willingness to develop your career as a HR professional.
• An enthusiasm for generating new business referrals.
• Ability to learn, research and interpret law quickly and effectively.
• Ability to prioritise and work unsupervised as required.
• Ability to work to deadlines.
• Excellent communication and written skills.
• MS Office knowledge and experience.

Benefits

• Enhanced holidays - 25 days increasing after continuous service
• Private health care cover after 5 years' service
• New business referral scheme
• Access to Health Shield
• Access to the EAP service
• Refer a friend scheme
• Paid birthday leave
• Pension scheme contribution increasing after continuous service
• Group life insurance
• Travel Season Ticket loan scheme
• Milestone recognition
• Discounted products and memberships
• Discounted food and drink.
• Cycle 2 Work scheme* after probationary period
• On site Gym