HR Consultant

Impact HR; Chelmsford; Remote; GBP 40,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Flexible working with travel to client

Travel to client sites

Job summary

Impact HR is seeking a hands-on HR Consultant to support clients across the UK from a remote base with travel to client sites. You will deliver expert HR advice, implement practical solutions, and manage multiple client portfolios in a dynamic consultancy setting.

You will use your employment law knowledge, stay aligned with our tools, and help shape long-term people strategies while building lasting relationships with client teams.

Qualifications

• Strong generalist HR background with solid knowledge of UK employment law.
• Experience in consultancy or multi-site environments is preferred.
• Excellent communication and relationship-building skills with clients.
• Willingness to travel to client sites and work remotely as needed.

Responsibilities

• Manage a portfolio of clients with both operational and strategic HR support.
• Deliver compliant, pragmatic HR advice and documentation to high standards.
• Lead casework, project delivery and proactive support aligned to client needs.
• Follow Impact HR's tools and frameworks across engagements.
• Support leadership with people strategies and HR audits.
• Develop and nurture client relationships to grow accounts.

Skills

Employment Law Knowledge

Client Relationship Management

HR Consultancy

Communication Skills

Business Development

Travel Readiness

Tools

MS 365

CRM Software

HRIS

Job description

HR Consultant

Location: Remote, in the Essex / East region (requirement for travel)

Reports to: Regional Manager

Salary: £40,000 pa dependant on experience (OTE up to £46,000 pa)

Join a growing team making a real impact

At Impact HR, we provide expert, people-first HR consultancy services to businesses across the UK. We're growing, and we're looking for a hands-on, service-driven HR Consultant to deliver expert, pragmatic and commercially minded advice to our client base.

Why this role matters

Our clients rely on us as trusted advisors, delivering compliant solutions to their people issues, allowing them to focus on their business.

This role is perfect for someone who excels at providing impactful HR advice at a strategic level, as well as rolling up your sleeves to provide day to day HR support. You will use your unrivalled knowledge of employment law and best practice, whilst building lasting client relationships.

What you will be doing

You will work with a portfolio of clients across various sectors, providing both operational and strategic HR support.

Service delivery and client portfolio

• Personally manage a portfolio of clients through phone, email and onsite/virtual meeting support as required
• Ensure advice, documentation and support are delivered to a consistently high standard
• Deliver hands-on HR consultancy in line with client expectations, including casework, project delivery and proactive support
• Ensure your consultancy delivery is aligned with Impact HR's central tools, systems and operational frameworks

Your day to day will include:

Strategic HR

• Support clients to shape long term people strategies, aligning HR practices with their business goals
• Conduct HR audits and develop tailored people plans to identify risks, gaps and opportunities - supporting clients with clear, practical follow up actions
• Advise on and implement scalable HR strategies that reflect the size, sector and culture of each client
• Act as a sounding board for leadership teams on key business decisions with a people impact

Employee relations

• Manage all ER cases in their entirety, including but not limited to disciplinary, grievance and capability cases
• Attend meetings onsite or remotely, providing both reactive and proactive solutions

Absence management

• Guide clients through absence issues, from holiday queries to long term sickness cases
• Conduct welfare meetings, return to work interviews and manage absence processes from start to finish

TUPE and redundancy

• Manage complex change processes from start to finish, including TUPE transfers, redundancy and restructure exercises

Family friendly and flexible working

• Advise on family friendly policies and flexible working procedures
• Develop enhanced offerings tailored to the client's people strategy

Equality, diversity and inclusion

• Support clients with strategic approaches to EDI and training
• Conduct impact assessments and support cases linked to discrimination, bullying or harassment

Recruitment and selection

• Advise on recruitment campaigns, write job descriptions, support with the advertising and selection process, including job specific testing and psychometric assessments
• Design effective hiring processes that align with the client's strategy

Onboarding and induction

• Design, review and enhance induction programmes that incorporate company culture
• Support clients with structured probationary reviews
• Advise on early stage employment concerns

Learning and development

• Design and deliver bespoke training programmes for clients to upskill their workforce in all topics of HR
• Support clients to identify and fill any skill gaps

Pay and benefits

• Advise on pay structures, benefits and reward strategies tailored to the client's size and sector
• Support with fair pay reviews including gender pay gap reporting

Other project work

• From exit interviews and settlement agreements to early conciliation support and offer documentation, you will handle a wide range of project based and ongoing HR matters for our client base

Business development and networking

• Represent Impact HR at networking events and within your local business community
• Build strong relationships and deliver a consistently excellent service to help you identify opportunities to grow client accounts or introduce new services
• Any other duties as required

What Success Looks Like (First 12 Months)

• You have built trust with a core portfolio of clients and become their go-to HR Consultant
• You have led on multiple cases of various topics including disciplinary, grievance, TUPE and redundancy
• You have delivered impactful training to clients on topics that may include EDI, absence management or performance management
• You have supported clients to develop and implement new initiatives and process that may include new policies, induction programmes or pay structures
• You have actively identified opportunities for business development and helped secure repeat and referral work
• You have contributed to the development of internal consultancy processes and shared knowledge with your peers

About You

You are a skilled HR professional, confident communicator, natural relationship builder and commercially aware consultant. You are comfortable working autonomously within a wider team and love a variety in your work. You are able to travel for client site visits as required.

You will likely bring:

• Experience, with a strong generalist HR background, ideally experience in consultancy or multi-site environment
• Expert knowledge, with a solid understanding of UK employment law and best practice across the full employee lifecycle
• Strong consulting and coaching skills
• Accuracy and attention to detail
• Excellent planning, prioritising and time management skills
• Competency in project management
• Proficiency with MS 365
• Experience with CRMs and HR systems
• A solutions-focused, commercially aware mindset
• Application of data protection and confidentiality

What We Offer

• Competitive salary, commission and benefits
• Flexible working with travel to client sites
• Supportive, values-led team culture
• Progression pathways and professional development