HR Business Partner - Trust and Safety

TikTok; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

TikTok is seeking an HR Business Partner for Trust & Safety to partner with leaders across product, policy, operations and tech. You will translate business priorities into people strategies, design organizations, and drive workforce plans in a globally distributed company based in London.

You will guide talent development, performance, culture and employee engagement, lead change management, ensure governance and compliance, and act as trusted advisor to senior leaders near the platform's

Qualifications

• 5+ years as a strategic HR Business Partner in tech or complex matrix environments.
• Experience supporting multi-regional teams across EMEA/AMs/APAC and compliance knowledge.
• Proven change management and workforce alignment experience during scale periods.
• Strong stakeholder influence and executive coaching skills.

Responsibilities

• Strategic HR advisory to leadership translating objectives into people solutions.
• OD/OE work including diagnostics, design of scalable team structures, headcount models.
• Drive talent calibration, performance cycles and succession planning.
• Lead change management roadmaps and organizational transformations.
• Partner with ER and Legal on complex employee relations and governance.

Skills

Strategic HR Partner

Multinational experience

Organizational design

Change management

Data analytics

Education

Bachelor's degree

Job description

The HRBP Trust and Safety team partners with leaders across the product, policy, operations, and technical organizations that support platform safety. We translate organizational priorities into people strategies, shaping workforce plans, organizational design, talent development, performance, and employee engagement across a globally distributed organization.We support a specialized global organization where policy, product, operations, and technology must remain closely connected as the platform environment evolves. This requires us to understand how specialized teams work together, anticipate evolving capability needs, and develop people strategies that connect global priorities with regional context. By combining organizational insight with business and workforce data, we help teams adapt as technologies, organizational priorities, and ways of working evolve.You will build trusted partnerships with leaders and collaborate across HR functions to guide important organization and talent decisions. Your work may span organizational design, workforce and succession planning, leadership development, performance, culture, and engagement. You will stay close to the organization as strategies are implemented, seeing how people decisions shape the teams supporting platform safety and using those insights to strengthen what comes next.As an HR Business Partner (HRBP) for T&S, you will act as a trusted strategic advisor to organizational leadership. You will architect and execute end-to-end people strategies, drive organizational design and effectiveness, and cultivate a resilient, high-performing culture across globally distributed teams.

Responsibilities

• Strategic HR Advisory: Partner with leadership to translate complex business objectives into scalable, data-driven human capital strategies. Collaborate with HR Centers of Excellence (COEs)—including Talent Acquisition, Total Rewards, and Organizational Effectiveness to deploy integrated workforce solutions.
• Organizational Design & Effectiveness (OD/OE): Independently conduct organizational diagnostics to identify structural bottlenecks, capability gaps, and inefficiencies. Design scalable team structures, optimize spans of control, establish role clarity, and build headcount models to support long-term operational agility.
• Talent, Performance & Culture: Drive end-to-end talent calibration, performance cycles, and succession planning to build a strong leadership pipeline. Cultivate an inclusive, sustainable team culture tailored to support employee well‑being within a high‑stakes, fast‑evolving Trust & Safety environment.
• Change Management & Business Alignment: Architect change management strategies and actionable roadmaps to navigate organizational growth, structural pivots, and workforce transformations smoothly.
• Employee Relations & Governance: Partner closely with Employee Relations (ER) and Legal to manage complex employee relations matters, mitigate organizational risk, and ensure cross-regional labor compliance.

Qualifications

Minimum Qualifications

• 5 years of progressive experience as a strategic HR Business Partner within high-growth tech or complex matrixed corporate environments.
• Hands-on experience supporting multi-regional, distributed teams across EMEA, AMS, and APAC, with a solid grasp of international compliance and labor frameworks.
• 2+ years of specialized experience in Organizational Design (OD), including diagnostic assessments, operating model implementation, and structural reorganizations.
• Proven track record leading successful change management and workforce alignment initiatives during periods of organizational scaling or transformation.

Preferred Qualifications

• Prior HRBP experience supporting Trust & Safety, Legal, Policy, Risk Operations, or technical client groups.
• High data fluency and analytical capability, with demonstrated proficiency leveraging modern AI tools and HR analytics platforms to derive actionable people insights.
• Exceptional stakeholder influence, executive coaching skills, and the proven ability to build consensus and drive decisions without formal authority.
• High learning agility and comfort navigating ambiguous, fast‑paced, and unstructured business environments.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Ready for a career

at TikTok?

Discover a career that energizes and excites you every day.