Employee Relations Partner - HR Operations - EMEA - London (12 Month Fixed Term Contract)

TikTok; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

TikTok is seeking an Employee Relations Partner for HR Operations in London to provide expert ER guidance across complex matters, own end-to-end case portfolios and partner with HRBPs and business leaders across the EMEA region.

The role focuses on organisational change, governance, and proactive risk-based advice in a fast-paced, dynamic environment.

Qualifications

• Minimum 3 years of relevant Employee Relations experience.
• Strong ER experience in the UK and France is required.
• Experience in matrix organisations and across cultures.
• Strong stakeholder management and business partnering skills.
• Strong judgement, communication and problem-solving skills.
• Resilient, self-motivated and able to work independently with attention to detail.
• Preferred: experience in fast-paced, complex organisations.
• Preferred: experience in other EMEA markets.

Responsibilities

• Deliver ER support across complex matters including performance and absence, redundancies, restructurings, sickness absence, flexible working, probation and exits.
• Own and manage a complex ER case portfolio end-to-end with risk-based advice.
• Provide expert ER guidance on organisational change and workforce matters.
• Partner with HRBPs and leaders to identify risks and propose practical solutions.
• Maintain high standards of ER case documentation and governance.
• Develop and deliver ER guidance, training and enablement for HRBP and leaders.
• Lead or contribute to ER projects, policies and process improvements.
• Use ER data and trends to identify risks and drive proactive solutions.
• Support a coordinated regional ER approach and share best practices.

Skills

ER case management

Stakeholder management

Communication

Problem solving

Change management

Independent working

Cross-cultural collaboration

Fast-paced environments

Job description

Employee Relations Partner - HR Operations - EMEA - London (12 Month Fixed Term Contract)

Location:

London

Employment Type:

Regular

Job Code:

A160794A

Responsibilities

• Deliver consistent, knowledgeable and professional Employee Relations support across a range of complex employment matters, including performance and low-performance management, redundancy and restructuring, sickness absence, flexible working arrangements, probation and employee exits, in line with company policy, employment practices and legislative requirements.
• Manage and own a complex ER case portfolio end-to-end, providing timely, pragmatic and risk-based advice to HR Business Partners and business leaders, while ensuring a consistent and appropriate approach to case management.
• Provide expert ER advice and guidance on organisational change and workforce matters, including individual and collective redundancy and restructuring activities, balancing legal requirements, employee relations risks and business needs.
• Partner closely with HR Business Partners and business leaders to identify risks, evaluate options and recommend practical solutions, supporting effective and consistent people decisions across the region.
• Maintain high standards of ER case documentation and governance, including case assessments, risk analysis, recommendations, decision records and employee communications.
• Build strong working relationships with Employment Legal and other cross-functional partners to calibrate recommendations, manage complex or higher-risk matters and ensure appropriate stakeholder alignment.
• Develop and deliver ER guidance, training and enablement to strengthen HRBP and leader capability and drive better, more consistent ER decision-making.
• Lead or contribute to ER projects, policy and process improvements, and continuous improvement initiatives to strengthen the ER framework and improve operational effectiveness.
• Leverage ER data, case trends and insights to identify emerging risks and recurring themes, diagnose root causes and develop proactive solutions across the region.
• Contribute to a coordinated and consistent regional ER approach, sharing best practices and strengthening ER standards and capability across the team.

Qualifications

• Minimum Qualification(s)- Minimum 3 years of relevant Employee Relations experience.
• Strong ER experience in both the UK and France is required.
• Experience working in matrix organisations and across different cultures, with the ability to adapt to change and ambiguity.
• Strong stakeholder management and business partnering skills, with the ability to build trusted relationships with HRBPs and business leaders.
• Strong judgement, communication and problem-solving skills, with the ability to provide practical and risk-based ER advice.
• Resilient, self-motivated and able to work independently, with strong ownership, attention to detail and a continuous learning mindset.
• Preferred Qualification(s)- Experience in a fast-paced, complex organisation.
• Experience in other EMEA markets.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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