HR Business Partner (London & Head Office)

BoF Careers; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Join a leading global brand as an HR Business Partner in London. You will work closely with management to drive business results through effective people management. This role involves advising on employee relations, supporting recruitment, and enhancing talent retention strategies. Ideal candidates will have extensive HR experience in a retail environment, strong knowledge of UK employment law, and excellent stakeholder management skills. A range of competitive benefits is offered.

Benefits

Competitive bonus scheme

33 days annual leave

Company pension 5% Employer contribution

Swarovski products discounts

Qualifications

• Minimum 5 years’ experience in HR within a UK multi-site retail business.
• Excellent working knowledge of UK employment law.
• 2-3 years’ experience in an HR Manager/HR Business Partner role.

Responsibilities

• Providing advice and guidance on employee relations and policy application.
• Supporting line managers with recruitment and talent retention.
• Planning and executing talent succession processes.

Skills

Stakeholder management

Influencing skills

Confidential information management

Education

CIPD level 5

Job description

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for an HR Business Partner (London & Head Office), where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the job

You will partner with the Area Manager London and line managers for corporate functions in Head Office to advise, challenge and guide on people-related issues and priorities to help drive business results.

Your main responsibilities will include, but not be limited to:

• Providing advice and guidance to the Area Manager London and line managers in Head Office, across all people related topics including complex employee relations cases and policy application. As and when applicable, influencing staff related decisions in order to upskill line managers and de-risk the organisation.
• Partnering with HR Operations teams from the Global Business Services to ensure HR administration is updated in line with any changes to local labour laws.
• Coaching and developing the HR Assistant, upskilling their knowledge and capability.
• Supporting line managers ensuring local recruitment requirements are met and partnering with Talent Acquisition to support with high profile or hard to fill roles to ensure the region is staffed to perform.
• Planning and executing a robust Talent Retention and Succession Planning process for London including the facilitation of round-table discussions about talent in London and Head Office. Challenging the talent placement and potential performance ratings where necessary.
• Challenging line managers to generate an action plan to resolve poor performing KPI’s and holding them to account for the delivery of people KPI’s in their remit, as per the identified areas of risk.
• Generating ideas and supporting line managers with employee engagement initiatives to improve staff retention and reflected in Labour Turnover statistics and employee satisfaction reflected in eNPS scores on surveys.
• Identifying trends, and training needs in employee relations for the business and proposing or delivering training solutions to upskill business managers accordingly.
• Involvement in ad-hoc people related projects based on the needs of the business.

About you

We are looking for a unique and amazing talent, who brings along the following:

• Minimum 5 years’ experience in HR within a UK multi-site retail business, ideally in a field-based role; of that, 2-3 years’ experience in an HR Manager/HR Business Partner role
• Excellent working/practical knowledge of UK employment law; of that at least 4 years of experience of independently managing complex ER cases end to end.
• CIPD level 5 qualified desirable but not essential.
• Stakeholder management and influencing skills.
• Ability to manage personal, sensitive, and confidential information in a professional manner

What we offer

You can expect a range of benefits, including:

• Competitive bonus scheme (non-contractual)
• 33 days annual leave (including Bank Holidays)
• Company pension 5% Employer contribution
• Swarovski products discounts

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.