HR Business Partner - EMEA

Gentrack Ltd (Global); Greater London; Remote; GBP 85,000 - 105,000; Full time

Benefits offered by this job

Private medical insurance

Life and income protection

24 days annual leave

Enhanced parental leave

Tailored learning and development

Job summary

Gentrack Ltd (Global) is seeking a People Experience (PX) Business Partner for EMEA to partner with the PX Director and regional teams. The role focuses on collaborating with Product and Veovo teams across the UK, Denmark, Dubai and India to shape talent, engagement and growth.

You will drive change initiatives, blend commercial insights with people strategies, and support succession planning and leadership development within a global PX network.

Qualifications

• Proven experience in People Experience roles.
• Strong ability to influence senior stakeholders.
• Excellent communication and collaboration skills.
• Comfort working with cross‑functional teams and regional leaders.
• Ability to translate data into practical people decisions.
• Degree preferred but not mandatory depending on experience.

Responsibilities

• Provide strategic direction on organisational design and change planning.
• Deliver commercial PX insights aligned with financials and cost management.
• Coach senior leaders and act as trusted advisor.
• Contribute to regional People strategy with client-group input.
• Provide expertise in talent development and succession planning.
• Advise on country legislation and market changes for regional strategy.
• Align with Talent Acquisition on sourcing needs and workforce planning.
• Support growth through effective engagement and retention strategies.
• Lead annual cycles including talent reviews and engagement surveys.

Skills

Stakeholder engagement

Change management

Data-driven

Communication

Education

Bachelor’s degree

Job description

Description

Gentrack are currently hiring a new People Experience (PX) Business Partner for EMEA

Department: PX

Location: London, UK

The role of the PX Business Partner is to work with the PX EMEA Director and the wider regional and global team. Primarily responsible to partner with the Product function and our Veovo team in the UK, Denmark, Dubai and India.

The People Experience Team is about talent attraction and development, career mobility and opportunity, great communications, pride, and recognition and finally being transparent but fair while holding true to the high bar on talent.

You will leverage your experience working in People Experience functions to implement creative commercial solutions, following industry best practice. You will work with the rest of the global People Experience organisation that has teams located in Gentrack's centres in New Zealand, Australia, and India.

Your Key Responsibilities

• Provide strategic direction and insights on the organisational design - coaching and building change plans to manage - mitigating risk and delivering seamless and effective change.
• Bringing commercial PX insights, aligned with company financials to ensure cost management and optimisation in line with business growth - partnering with the regional senior leadership team, finance and providing commercial insights and challenge as appropriate via the Monthly and Quarterly business reviews.
• Coaching senior leaders - acting as a confidante, advisor, and coach
• Contribute to the regional People strategy with insights and feedback from your client group and in accordance with market.
• Provide strategic direction, reviews and expertise in talent development, future proofed succession planning and organisational design.
• Assist the PX Director for the region to advise of country specific legislations and market changes that should be considered as part of the regional strategy.
• Liaise closely with the Talent Acquisition Business Partners to align on the sourcing strategy and needs of your client group - ensuring that we are proactively and strategically resource planning.
• Ensure that there is no compromise regarding the new growth and identity of the business - ensuring an effective engagement strategy to retain our talent as the brand and team grows globally.
• Lead on annual cycle deliverables for your function (Year-end/ talent reviews/ engagement surveys/ functional and regional leadership development programs) Opportunity to partner on or lead regional or global people transformation change projects, as part of the team goals and to enable your development and progression.

What We’re Looking For:

• Substantial experience as a People Experience Practitioner in a relevant industry.
• You are passionate about delivering market leading people experience to our stakeholders.
• You are a people person; you get a buzz out of seeing your teams achieve their goals and building up individuals so that they can grow and progress.
• Advanced change management skills to coach business and change through successful change.
• Excellent stakeholder engagement skills - you can garner the trust of the Senior Leadership Team members as well as the broader team.
• You love data and combine it with your experience and intuition to solve problems.
• You’re an excellent communicator and can adjust your style so that you’re as relatable to team members as you are respected when engaging with senior customer stakeholders.
• Bachelor’s Degree in any career stream is preferred but not required.

We use AI to help our recruitment team review CVs and application responses against the requirements of the role.

What We Can Offer You

• Competitive salary
• Private medical insurance
• Life and income protection
• 24-days annual leave
• Enhanced parental leave
• Tailored learning and development opportunities
• Flexible working hours and remote-work opportunities

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