HR Business Partner

Royal Mail Group; Canterbury; Hybrid; GBP 43,000 - 55,000; Full time

Benefits offered by this job

Family friendly support

Dental insurance

Health assessment

Wellbeing services

Job summary

Royal Mail Group is seeking an experienced HR Business Partner to support senior leaders in delivering strategic people solutions across a large, complex operation. The role blends in-office partnership with regional travel and a remote work element to drive organisational performance.

The ideal candidate will be credible, resilient and able to operate in a matrix structure, using data to shape business decisions and improve outcomes for people and the organisation.

Qualifications

• CIPD Level 5 qualification (or equivalent HR qualification).
• Proven experience in an HR Business Partner or similar strategic HR role.
• Strong stakeholder management skills with the ability to build credibility and influence across all levels of an organisation.
• Strategic mindset with the ability to connect people initiatives to wider business goals.
• Strong analytical skills and experience using data to support recommendations and decision-making.
• Experience working within a large, complex organisation.

Responsibilities

• Partner with senior leaders to develop and deliver people strategies aligned to business objectives.
• Build trusted relationships with a broad range of stakeholders across the organisation.
• Use people data and insights to identify trends, inform decision-making, and drive improvement.
• Provide proactive HR advice on workforce planning, organisational design, and employee relations.
• Support change and transformation programmes and navigate organisational change.
• Influence and challenge constructively to achieve best outcomes for business and people.
• Collaborate with Centres of Expertise and wider People teams to ensure a consistent HR service.

Skills

CIPD Level 5

Stakeholder management

Analytical skills

Strategic mindset

Large organisation experience

Education

CIPD Level 5 qualification

Job description

Job reference 342201

HR Business Partner

Salary: £47,322 per annum with10% annual bonus potential (pro rata & subject to eligibility) with 25 days annual leave (pro rata), plus bank holidays

Contract:Fixed-term until 31st March 2027

Location:Working 4 days in a local Royal Mail Delivery Office and 1 day working remotely, with regular travel across the region

Region: South-East - which incorporates the areas in and around Brighton, Maidstone, Croydon, Crawley, Tonbridge, Dartford and Canterbury.

About the role

At Royal Mail, our people are at the heart of everything we do. We're looking for an experienced and commercially focused HR Business Partner to join our team and play a key role in supporting business leaders to deliver strategic people solutions across a large and complex operational environment.

This is an excellent opportunity for a confident HR professional who thrives on building strong relationships, influencing senior stakeholders, and using data-driven insights to shape business decisions. You'll work closely with leaders to align people strategies with wider business objectives, driving organisational performance and supporting change initiatives.

What you'll be doing

As an HR Business Partner, you'll:

• Partner with senior leaders to develop and deliver people strategies aligned to business objectives.
• Build trusted and effective relationships with a broad range of stakeholders across the organisation.
• Use people data and business insights to identify trends, inform decision-making, and drive continuous improvement.
• Provide proactive HR advice and guidance on workforce planning, organisational design, employee relations, and performance.
• Support the delivery of change and transformation programmes, helping leaders navigate organisational change effectively.
• Influence and challenge constructively to achieve the best outcomes for the business and our people.
• Collaborate with Centres of Expertise and wider People teams to ensure a consistent and effective HR service.

About you

We're looking for a credible and resilient HR professional who can operate effectively within a large, matrix organisation and is confident working with stakeholders at all levels.

We're looking for:

• CIPD Level 5 qualification (or equivalent HR qualification).
• Proven experience in an HR Business Partner or similar strategic HR role.
• Strong stakeholder management skills with the ability to build credibility and influence across all levels of an organisation.
• Strategic mindset with the ability to connect people initiatives to wider business goals.
• Strong analytical skills and experience using data to support recommendations and decision-making.
• Experience working within a large, complex organisation.

Desirable requirements:

• Experience working in a unionised environment.
• Change management experience, supporting organisational transformation and business change.
• Ability to adapt communication and influencing style to suit different stakeholders and situations.
• Resilient and able to manage competing priorities in a fast-paced environment.

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Funded Dental - As a manager you are eligible to a level of employer funded dental insurance*
• Health Assessment - As a manager you are eligible to an employer funded health assessment every 2 years*
• Benefits Account - You will have access to your personal benefits account on our My Bundle+' platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.

*Available only to permanent employees

Next Steps

The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. We plan to hold interviews on 14th September in our London office.

Trust is the foundation of Royal MailWe aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we'd love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date:. Please note, this advert may close early if the appropriate number of applications has been reached.

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