Hr Change Lead

Royal Mail; Crick; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Family friendly leave

Sick pay

Dental insurance

Health assessment

Benefits program

Wellbeing services

Job summary

Royal Mail is looking for an experienced HR Change Lead to support large-scale change programmes across Operations. You will work with senior leaders to design organisation structures, workforce plans and role design that align with strategic objectives.

This fixed-term role is based at the Midlands Super Hub in Crick, hybrid with four days in the office and one day remote, with regular travel to London as required.

Qualifications

• Experience managing HR change and transformation programmes within a large, complex organisation.
• Strong organisation design and workforce planning experience.
• Knowledge of UK employment legislation and people change processes.
• Strong project and change management capabilities.
• Excellent stakeholder management with senior leaders.

Responsibilities

• Lead and coordinate people-related change activities, including redesign and workforce transitions.
• Support strategic transformation programmes and organisational effectiveness initiatives.
• Review and optimise structures to improve efficiency and accountability.
• Maintain organisation design docs, workforce data and charts for governance.
• Define future role requirements, update job descriptions and coordinate job evaluations.
• Facilitate stakeholder forums to support change outcomes.
• Manage risks of change and ensure compliance with employment laws.

Skills

Change management

Project management

Organisation design

Workforce planning

Stakeholder management

Data analysis

Attention to detail

Job evaluation knowledge

Job description

Job reference 341939
HR Change Lead

Competitive salary plus 18% annual bonus potential (pro rata & subject to eligibility)

Contract: Fixed term until 31st March 2027

Location: Royal Mail, Midlands Super Hub, Crick, NN6 7GZ – hybrid with 4 days in the office, 1 day working remote.

Please note – there will be regular travel for meetings in London and as required.

As Royal Mail continues to evolve and adapt to the changing needs of our customers and business, we're looking for a talented HR Change Lead to support complex organisational change programmes across Operations.

This is an exciting opportunity to work at the centre of transformation programmes, working as part of the wider People Change community while partnering with senior leaders to design and implement organisational change that will help create a more effective, efficient and future-focused business.

What You'll Be Doing

As HR Change Lead, you'll support the delivery of large-scale people change initiatives across Operations, ensuring organisational structures, workforce plans and role design support Royal Mail's long-term strategic objectives.

You'll be responsible for:

• Leading and coordinating people-related change activities, including organisational redesign, team integration and workforce transitions.
• Supporting strategic transformation programmes, including major business integration and organisational effectiveness initiatives.
• Reviewing and optimising organisational structures to improve efficiency, accountability and ways of working.
• Maintaining organisation design documentation, workforce data and structure charts to support decision‑making and governance requirements.
• Partnering with leaders to define future role requirements, update job descriptions and coordinate job evaluations.
• Facilitating discussions, workshops and stakeholder forums to support successful change outcomes.
• Managing people-related risks associated with organisational change and ensuring compliance with employment legislation, policies and governance requirements.

About You

We’re looking for someone who thrives in a fast‑paced, complex environment and enjoys turning strategic ideas into practical solutions.

You’ll bring:

• Experience managing HR change and transformation programmes within a large, complex organisation.
• Strong organisation design and workforce planning experience.
• Experience supporting operating model change, team integrations and organisational redesign.
• Knowledge of UK employment legislation and people change processes.
• Strong project management and change management capabilities.
• Excellent stakeholder management skills, with experience working alongside senior leaders.
• Strong analytical skills and the ability to interpret workforce and organisational data.
• Exceptional attention to detail and the resilience and tenacity to see complex change programmes through to completion.
• Experience of job evaluation processes and organisational job architecture frameworks would be advantageous.

If you're passionate about organisational design, transformation and helping organisations navigate complex change successfully, we'd love to hear from you.

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Funded Dental – As a manager you are eligible to a level of employer funded dental insurance*
• Health Assessment – As a manager you are eligible to an employer funded health assessment every 2 years*
• Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.

*Available only to permanent employees

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

Closing Date: Sunday 23rd August. Please note, this advert may close early if the appropriate number of applications has been reached.