HR Assistant: People & Process Support

Bromford Flagship Livewest; Tewkesbury; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary up to £31,000

Family-friendly policies

Health and wellbeing support

Learning and development opportunities

Generous annual leave entitlement

Pension scheme

Job summary

Bromford Flagship Livewest is seeking an organised HR Assistant to provide efficient, accurate support to the HR team. The role involves partnering with HR Business Partners, maintaining HR records, and delivering excellent customer service while handling sensitive information with discretion.

Location is negotiable across BFL sites including Tewkesbury, Norwich and Exeter. This full-time role offers two positions (permanent and FTC until August 2027) with a benefits package and opportunities to

Qualifications

• Experience in administrative, people support or HR support roles.
• Strong organisational skills with ability to manage multiple priorities and deadlines.
• Experience maintaining accurate records and working with HR or business systems.
• Excellent verbal and written communication skills.
• Experience delivering customer-focused service and handling queries professionally.
• Ability to handle confidential and sensitive information appropriately.

Responsibilities

• Provide first-line administrative support to HR Partners and Assistant HR Partners.
• Be a professional, welcoming first point of contact for HR queries from colleagues, managers and candidates.
• Support employee relations cases, including preparing documentation and taking meeting minutes.
• Maintain accurate HR records, systems and documentation with confidentiality.
• Produce HR reports and support HR data management.
• Collaborate with recruitment, payroll, benefits and colleague lifecycle teams to ensure seamless service.
• Identify opportunities to improve HR processes and share recommendations.
• Help ensure HR processes are easy to navigate and deliver a positive colleague experience.

Skills

Organisational skills

Verbal & written communication

Customer-focused service

Confidential information handling

Multitasking & prioritisation

Tools

HR systems

Job description

Bromford Flagship Livewest is seeking an organised HR Assistant to provide efficient, accurate support to the HR team. The role involves partnering with HR Business Partners, maintaining HR records, and delivering excellent customer service while handling sensitive information with discretion.

Location is negotiable across BFL sites including Tewkesbury, Norwich and Exeter. This full-time role offers two positions (permanent and FTC until August 2027) with a benefits package and opportunities to