HR Assistant

Bromford Flagship Livewest; Tewkesbury; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary up to £31,000

Family-friendly policies

Health and wellbeing support

Learning and development opportunities

Generous annual leave entitlement

Pension scheme

Job summary

Bromford Flagship Livewest is seeking an organised HR Assistant to provide efficient, accurate support to the HR team. The role involves partnering with HR Business Partners, maintaining HR records, and delivering excellent customer service while handling sensitive information with discretion.

Location is negotiable across BFL sites including Tewkesbury, Norwich and Exeter. This full-time role offers two positions (permanent and FTC until August 2027) with a benefits package and opportunities to

Qualifications

• Experience in administrative, people support or HR support roles.
• Strong organisational skills with ability to manage multiple priorities and deadlines.
• Experience maintaining accurate records and working with HR or business systems.
• Excellent verbal and written communication skills.
• Experience delivering customer-focused service and handling queries professionally.
• Ability to handle confidential and sensitive information appropriately.

Responsibilities

• Provide first-line administrative support to HR Partners and Assistant HR Partners.
• Be a professional, welcoming first point of contact for HR queries from colleagues, managers and candidates.
• Support employee relations cases, including preparing documentation and taking meeting minutes.
• Maintain accurate HR records, systems and documentation with confidentiality.
• Produce HR reports and support HR data management.
• Collaborate with recruitment, payroll, benefits and colleague lifecycle teams to ensure seamless service.
• Identify opportunities to improve HR processes and share recommendations.
• Help ensure HR processes are easy to navigate and deliver a positive colleague experience.

Skills

Organisational skills

Verbal & written communication

Customer-focused service

Confidential information handling

Multitasking & prioritisation

Tools

HR systems

Job description

Do you have experience providing high-quality administrative support within a busy HR environment? Are you confident working with HR systems, maintaining accurate records, and handling sensitive information with professionalism and discretion?
Do you enjoy supporting colleagues, managers, and candidates while ensuring people processes run smoothly and efficiently?

Here at Bromford Flagship LiveWest, we're looking for an organised and proactive HR Assistant to provide efficient, accurate, and values-led support to our HR team. Working closely with HR Business Partners and Assistant HR Business Partners, you'll play an important role in delivering excellent customer service, supporting employee relations activity, maintaining HR records, and helping create a positive colleague experience across the organisation.

Location: Negotiable across BFL locations including Tewkesbury, Norwich, and Exeter
Hours: Full Time
Contract: We are recruiting for 2 positions: 1 Permanent and 1 FTC until August 2027

WHAT YOU'LL BE DOING

As HR Assistant, you will:

• provide first-line administrative support to HR Business Partners and Assistant HR Business Partners.

• act as a professional and welcoming first point of contact for HR queries from colleagues, managers, and candidates.

• support employee relations cases, including preparing documentation and taking meeting minutes.

• maintain accurate HR records, systems, and documentation while ensuring confidentiality at all times.

• produce HR reports and support the management of HR data.

• work closely with recruitment, payroll, benefits, and colleague lifecycle teams to ensure seamless service delivery.

• identify opportunities to improve HR processes and share recommendations with the wider HR team.

• help ensure HR processes are easy to navigate and deliver a positive experience for colleagues across the business.

DESIRABLE EXPERIENCE

• experience in an administrative, people support, or HR support role.

• strong organisational skills with the ability to manage multiple priorities and deadlines effectively.

• experience maintaining accurate records and working with HR or business systems.

• excellent verbal and written communication skills.

• experience delivering a customer-focused service and responding to queries professionally.

• ability to handle confidential and sensitive information appropriately.

WHY JOIN US?

This is a fantastic opportunity to build your HR career within a collaborative and people-focused organisation.

You'll have the chance to:

• gain exposure to a wide range of HR activities and employee relations casework.

• work alongside experienced HR professionals and develop your knowledge and skills.

• contribute to improving HR services, processes, and colleague experiences.

• build expertise in HR systems, reporting, and people data.

• play an important role in supporting colleagues to thrive across the organisation.

WHAT WE OFFER

• competitive salary - up to £31,000

• family-friendly policies

• health and wellbeing support

• learning and development opportunities

• generous annual leave entitlement

• pension scheme

Full benefit details depend on office location.

Important Information

Closing Date: Wednesday 21st October
Interview Date: Wednesday 29th October

About Us
Flagship is part of Bromford Flagship Livewest. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040.