HR Assistant

North East Combined Authority; Tees Valley; Remote; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Flexible working

27 Days annual leave

Local Government Pension Scheme

Private Counselling Sessions

Cycle to Work Scheme

Car Lease Scheme

Job summary

North East Combined Authority is seeking an HR Assistant to support the delivery of a professional, customer-focused HR service across the Tees Valley region. You will assist with recruitment, onboarding, probation management, payroll administration and maintaining HR records while providing day-to-day administrative support.

This varied role requires excellent organisation, attention to detail and the ability to handle confidential information with discretion.

Qualifications

• Experience of providing administrative support in a busy office environment.
• Experience of dealing with customer or employee queries in a professional and timely manner.
• Experience of maintaining accurate records and electronic filing systems.
• Experience of using Microsoft Office applications, particularly Outlook, Word and Excel.
• Experience of handling confidential and sensitive information appropriately.
• Experience of producing accurate documentation and correspondence.
• Experience of working to deadlines and managing multiple priorities.

Responsibilities

• Provide day-to-day administrative support across the HR service.
• Assist with recruitment, onboarding and payroll administration processes.
• Maintain HR records and confidential information with discretion.
• Respond to HR enquiries and provide timely, accurate information to colleagues.
• Contribute to continuous service improvements within the HR function.

Skills

Admin support

Customer service

Record keeping

Microsoft Office

Data entry

Communication

Teamwork

Education

GCSEs or equivalent

Tools

Outlook

Word

Excel

Job description

Tees Valley is where five unique boroughs come together to make one remarkable region – one that harnesses its inventive spirit to get things done.

Tees Valley Combined Authority was established in 2016 with devolved powers and funding from central Government transport; infrastructure; education, employment and skills; inward investment and business growth; culture and tourism; and research, innovation and Net Zero.

TVCA is led by the Tees Valley Mayor and Cabinet, made up of the Leaders of our five constituent local authorities – Darlington, Hartlepool, Middlesbrough, Redcar & Cleveland and Stockton-on-Tees. Its work is supported by the Tees Valley Business Board, giving local businesses a voice in TVCA’s policy and decision-making.

The Combined Authority’s powers are backed by more than £1.7billion of funding for projects, schemes and programmes to make the region an incredible place to live, work, invest, visit and study.

Some major projects led or backed by TVCA over the past decade include:

• The transformation and upgrades to Darlington, Middlesbrough, Hartlepool, Eaglescliffe and Billingham stations
• The establishment of the South Tees Development Corporation and subsequent creation of Teesworks, the UK’s largest industrial zone, home to major clean energy projects
• Bringing Teesside International Airport back into public control
• Establishing a £160million Investment Zone – the UK’s only to focus on digital and creative sectors
• Setting up the Hartlepool and Middlesbrough Development Corporations to transform the town centres
• The development of Northern School of Art’s new Middlesbrough campus and regeneration of its Hartlepool campus
• Driving education and skills at all levels, including our devolved funding over adult educationUsing our powers as the region’s Destination Marketing Organisation to bring big-ticket concerts, events and competitions to Tees Valley
• Numerous infrastructure and place-building projects including Stockton’s Waterfront Urban Park, Middlesbrough’s Boho Zone, Redcar’s Regent Cinema, Hartlepool’s Highlight centre and Darlington’s Central Park developments.

We’re proud of our historical impact across the globe – from being the place that built the world thanks to our rich steel heritage to making it connected through the creation of the first passenger railway. We’re now the area which will change the future, thanks to pioneering clean energy and digital innovations.

That’s reflected in our ten-year Local Growth Plan, which sets out how we are going to capitalise on our key sectors, local strengths, workers’ expertise, world-class assets and knowledge-sharing to make sure every investment is joined up and works to turbocharge our economy.

We love our diverse region, the five boroughs and their strengths that make Tees Valley greater than the sum of its parts, where the industrial skyline impressively frames rolling green landscapes and beautiful coastlines. A place of cultural and economic growth, where anything is possible.

About the role

As an HR Assistant, you will play a key role in supporting the delivery of an efficient, professional, and customer-focused HR service across the Tees Valley Combined Authority Group. Working closely with the HR team, you will provide day-to-day administrative and operational support across the full employee lifecycle, including recruitment, onboarding, probation management, payroll administration, and maintaining HR records.

This is a varied role that requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks while handling confidential information sensitively and professionally. You will be the first point of contact for many HR enquiries, ensuring colleagues receive timely advice and support, while also contributing to continuous improvement and service excellence. This role offers an excellent opportunity to develop your HR knowledge and experience within a supportive team environment, making a real contribution to the employee experience and the success of the organisation.

Role requirements

• Experience of providing administrative support in a busy office environment.
• Experience of dealing with customer or employee queries in a professional and timely manner.
• Experience of maintaining accurate records and electronic filing systems.
• Experience of using Microsoft Office applications, particularly Outlook, Word and Excel.
• Experience of handling confidential and sensitive information appropriately.
• Experience of producing accurate documentation and correspondence.
• Experience of working to deadlines and managing multiple priorities.

Competency Framework

Leadership & Direction - Communication & Influence - Experience & Technical - Responsibility & Accountability

Visions and Values

Open > Collaborative > Empathetic > Focused

Our benefits

• Flexible working
• 27 Days annual leave, increasing to 32 days after 5 years service
• Holiday Purchase Scheme
• Local Government Pension Scheme (16.6% employer contribution)
• Access to Private Counselling Sessions
• Access to Physio Therapy Sessions
• Specsavers Eye-Care Vouchers
• Cycle to Work Scheme
• Car Lease Scheme
• Free Parking
• On Site Café with staff Discount & more!

Additional Information

TVCA is proud to hold Disability Confident Leader status and is committed to continuously developing best-practice approaches to inclusion. Applicants who consider themselves to have a disability and meet the minimum criteria for the role will be offered an interview. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.

Should you need the application in an alternative format, please contact the HR Team at [e-mail] or call 07469 918937 so we can discuss how best to support you.

As proud supporters of the Armed Forces Covenant, we are committed to supporting veterans find and secure employment opportunities. This includes a guaranteed interview to those who meet the minimum criteria for the role.

Please note, you should hear from us within four weeks of the closing date if you are shortlisted for interview, otherwise you should assume that your application has been unsuccessful.

Please complete our Equality, Inclusion, and Diversity questionnaire

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