HR and Payroll Functional Expert

Network IT Recruitment Limited; Birmingham; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Network IT Recruitment Limited is seeking a Functional Expert – Oracle HCM to support and enhance a complex HR and Payroll environment. The role is based in Birmingham with a hybrid pattern (2 days on-site) and 12-month fixed-term contract.

You will work within a Core System Support Team to drive system optimisation, release management and end-user support. The role involves investigating issues, coordinating testing, ensuring data integrity, and engaging stakeholders to identify process

Qualifications

• Experience with Oracle HCM Cloud in a complex organisation.
• Strong business process knowledge with Oracle HCM expertise.
• Coordinate testing activities including UAT and regression testing.
• Experience supporting quarterly Oracle releases and production deployments.
• Excellent stakeholder engagement and problem-solving skills.

Responsibilities

• Support and optimise Oracle HCM systems across HR and Payroll.
• Resolve Level 2 incidents, troubleshooting configuration, process, and data-related issues.
• Undertake configuration changes, integrations, enhancements, and system updates.
• Support quarterly Oracle updates, impact assessments, and release management activities.
• Coordinate and execute UAT, regression testing, and production deployments.
• Develop and maintain technical documentation, configuration workbooks, and knowledge base content.
• Ensure data quality and master data management practices.
• Develop reports and insights to support business processes and operational decision-making.

Skills

Oracle HCM

HR & Payroll

Stakeholder engagement

UAT testing

Release management

Incident troubleshooting

Data integrity

Job description

Role: Functional System Analyst (Oracle HCM - HR & Payroll)

Location: Birmingham (Hybrid – 2 Days a Week On-site)

Contract: 12 Month Fixed-Term

Network IT are working with a large and highly respected organisation to recruit a Functional Expert – Oracle HCM to join their Core System Support Team. This is an exciting opportunity to support and enhance a complex Oracle HCM environment that underpins critical HR, Payroll, and People Services functions.

Working within a specialist systems team, you will play a key role in system optimisation, release management, configuration, testing, and end-user support, ensuring business-critical services continue to operate effectively.

Role Overview

As a Functional Expert, you will combine strong business process knowledge with Oracle HCM expertise to support the ongoing development and optimisation of enterprise HR and Payroll systems.

You will be responsible for investigating and resolving complex issues, supporting quarterly Oracle releases, undertaking configuration changes, coordinating testing activities, and ensuring data integrity across the platform. This role requires someone who can confidently engage with stakeholders, challenge existing processes, and identify opportunities for system and process improvement.

Key Responsibilities

• Support and optimise Oracle HCM systems across HR, Payroll, and associated functional areas


• Resolve Level 2 incidents, troubleshooting configuration, process, and data-related issues


• Undertake configuration changes, integrations, enhancements, and system updates


• Support quarterly Oracle updates, impact assessments, and release management activities


• Coordinate and execute UAT, regression testing, and production deployments


• Manage Oracle Service Requests (SRs) and liaise with vendors where required


• Develop and maintain technical documentation, configuration workbooks, and knowledge base content


• Ensure strong data quality, integrity, and master data management practices


• Develop reports and insights to support business processes and operational decision-making


• Support user training and drive adoption of improved processes and ways of working


• Experience supporting and configuring Oracle HCM Cloud within a complex organisation


• Experience in one or more of the following Oracle HCM modules:


• Core HR


• Payroll


• Absence Management


• Time & Labour


• Talent Management


• Performance Management


• Learning


• Compensation


• Experience supporting Oracle quarterly releases, impact assessments, and production deployments


• Experience investigating production issues and troubleshooting system configurations


• Ability to build and maintain technical configurations and supporting documentation


• Experience coordinating UAT and regression testing activities


• Strong understanding of data integrity, master data management, and reporting requirements


• Excellent stakeholder engagement, communication, and problem-solving skills


• Ability to manage multiple priorities and work independently within a fast-paced environment


• Redwood Extensibility


• Oracle AI capabilities within HCM


• HDL Loads


• Oracle certifications


• Previous Higher Education or Public Sector experience