HR Advisor — Hybrid & People Operations

Howden; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Reasonable adjustments

Job summary

Howden is seeking an HR Advisor/Operations professional to provide day-to-day HR advisory and operational support across the employee lifecycle. You’ll be a key contact for managers, ensuring consistent policy application and contributing to growth and continuous improvement.

You’ll handle employee relations cases, onboarding/offboarding, HR data reporting, and partner with payroll and recruitment teams. A CIPD qualification and strong English communication are preferred.

Qualifications

• Experience in HR Advisory or HR Operations in a fast-paced, complex organisation.
• Proven experience advising managers on people matters and managing employee relations cases.
• Experience supporting organisational change, growth or transformation initiatives.
• Strong knowledge of HR policies, processes and employment legislation.
• Experience using HR systems (ideally Workday) to manage data and reporting.
• Ability to analyse data and provide insights for decisions.
• Experience working with multiple stakeholders in a matrix organisation.
• Ability to manage competing priorities in a high-volume environment.
• CIPD qualification is desirable.
• Experience in corporate or professional services HR is desirable.
• Strong written and verbal English, with clear communication.
• Good numeracy skills with data and HR metrics.

Responsibilities

• Act as the first point of contact for HR generalist and advisory queries, guiding on absence, performance, conduct and probation matters.
• Support managers with day-to-day people matters, building capability and applying HR policies consistently.
• Manage employee relations cases from initial query to resolution, escalating complex matters as needed.
• Maintain HR documentation, templates and trackers with accuracy and completeness.
• Support HR Business Partners on organisational changes, projects and growth initiatives, including acquisitions.
• Deliver onboarding and offboarding processes for a smooth colleague experience.
• Conduct exit interviews, capture feedback, and identify trends for improvements and retention.
• Produce and analyse HR data and reports (absence, performance, headcount) to inform decision-making.
• Manage and update employee data in Workday across changes and structures.
• Collaborate with recruitment, payroll and HR systems teams for requisitions and pay-related queries.
• Identify opportunities to improve processes for efficiency and consistency.
• Support training activities including inductions and system-related learning.

Skills

HR Advisory

HR Operations

Employee relations

Change management

Workday

Data analysis

Stakeholder management

Prioritisation

English proficiency

Numeracy

Education

CIPD qualification

Tools

Workday

Job description

Howden is seeking an HR Advisor/Operations professional to provide day-to-day HR advisory and operational support across the employee lifecycle. You’ll be a key contact for managers, ensuring consistent policy application and contributing to growth and continuous improvement.

You’ll handle employee relations cases, onboarding/offboarding, HR data reporting, and partner with payroll and recruitment teams. A CIPD qualification and strong English communication are preferred.