HR Advisor

RTX (Raytheon); Metropolitan Borough of Solihull; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Life insurance

Private Health Insurance

25 days annual leave

Job summary

RTX is seeking an experienced HR Advisor to join our UK, Ireland and Middle East People Services team. The role centers on providing initial Employee Relations guidance and coaching managers through absence, performance, disciplinary matters and redundancies.

You will own your HR caseload, using ServiceNow and Workday, and work with specialist centres to ensure compliant HR policies across the region. Hybrid UK-based role with strong benefits.

Qualifications

• CIPD Level 5 qualification or equivalent is essential.
• Fluency in English and Arabic is required.
• Experience in an HR Advisor/generalist or HR Shared Services environment.

Responsibilities

• Provide initial Employee Relations guidance on absence, performance, disciplinary matters, grievances and redundancy.
• Own and manage your HR caseload with timely, accurate support.
• Advise across areas including Employee Relations, Total Reward, Talent and L&D.
• Collaborate with Centre of Expertise for formal interventions and policy harmonisation.
• Maintain cases in ServiceNow and ensure data quality and confidentiality.

Skills

Employee relations

Case management

HR policy guidance

Coaching managers

Stakeholder management

Data privacy

IT literacy

Education

CIPD Level 5 or higher

Tools

Workday

ServiceNow

HRIS

Job description

HR Advisor - People Services

Hybrid | UK

Shape the employee experience across the UK, Ireland and Middle East.

At RTX , more than 180,000 people around the world are working together to solve some of the toughest challenges in aerospace and defence. Across our businesses, Collins Aerospace, Pratt & Whitney and Raytheon, we combine advanced technology, deep expertise and world-class operations to help connect and protect our world.

We are now looking for an experienced HR Advisor to join our UKI & Middle East People Services team with fluency in both English & Arabic .

This is a fantastic opportunity for an HR professional who enjoys Employee Relations, thrives in a fast-paced environment and wants to work within a large, complex international organisation.

What you'll be doing

Sitting within our specialist Tier 2 People Services team , you'll be a trusted source of HR advice for managers, helping them confidently navigate a broad range of people matters.

Your work will be varied, with a particular focus on providing initial Employee Relations advice and guidance across areas including absence, performance management, disciplinary matters, grievances and redundancy.

You'll also:

• Advise, coach and guide managers and employees through HR policies, processes and people-related situations, from straightforward queries through to more complex cases.
• Take ownership of your own HR caseload, ensuring customers receive timely, accurate and practical support.
• Provide initial advice across specialist areas including Employee Relations, Total Reward, Talent and Learning & Development .
• Work closely with our Employee Relations Centre of Expertise where cases require formal intervention, ensuring effective recommendations and case handovers.
• Partner with HR teams and Centres of Expertise to support consistent and harmonised HR policies and processes.
• Manage cases and customer updates through ServiceNow , maintaining accurate and comprehensive records.
• Resolve HR enquiries received through telephone, email and our online People Services portal.
• Use HR policies, established processes and relevant country legislation to provide clear, consistent guidance.
• Identify opportunities to improve HR processes, knowledge articles and the overall employee and manager experience.
• Support continuous improvement initiatives and optimisation activities with internal teams and third-party partners.
• Champion the People Services operating model and collaborate with colleagues across the wider HR organisation.

What you'll bring

You’ll be an experienced HR professional who can combine sound judgement with a strong customer mindset. You’ll be comfortable working independently, managing competing priorities and giving managers clear, practical advice when people situations become more complex.

We’re looking for:

• A CIPD Level 5 qualification or above, or another relevant HR qualification , is essential.
• F luency in both English & Arabic
• Previous experience in a HR Advisor, generalist HR or HR Shared Services environment .
• Experience advising and coaching managers on HR policies and their practical application.
• Good knowledge of HR policies, processes and Employee Relations principles.
• Experience providing first-stage advice on Employee Relations matters.
• Practical experience of absence and performance management .
• Strong organisational skills with the ability to manage multiple cases and competing deadlines.
• Excellent written and verbal communication skills with the confidence to engage stakeholders at different levels.
• Strong attention to detail and an understanding of the importance of confidentiality and data protection.
• A practical, logical approach to problem solving and decision making.
• A collaborative mindset and willingness to share knowledge, coach colleagues and contribute to the wider team.
• Strong IT skills and confidence learning and working with HR technology.
• Experience using Workday and/or ServiceNow would be advantageous, although it is not essential.

What we can offer you

• Competitive salary.
• Flexible working, hybrid working and a family friendly approach.
• Outstanding state-of-the-art facilities and laboratories centrally located and easily accessible.
• Life insurance.
• Excellent corporate pension plan with a 2:1 matched contribution up to 10%.
• Private Health Insurance.
• 25 days annual leave plus ability to buy/sell up to 5 days.
• Career development.
• Half day working on Fridays.

And so much more!

About People Services

People Services is RTX's HR and Payroll Shared Service, providing first-line HR and pay advice, guidance and support to employees and managers.

Our UK, Ireland and Middle East team supports approximately 7,000 employees across the UK, Ireland, UAE, Saudi Arabia, Qatar and Oman .

Our tiered operating model ranges from employee self-service through to specialist HR support. This position sits within Tier 2 ,