Hr Administrator

Fidelius; Bath; On-site; GBP 26,000 - 32,000; Full time

Job summary

Fidelius in Bath is seeking an experienced HR Administrator to provide administrative support across the employee lifecycle. You will maintain accurate people records, respond to queries, and support projects that enhance the employee experience.

Key duties include onboarding, vetting checks, payroll/benefits updates, and managing HR systems. A CIPD qualification is desirable, with strong MS Office skills and a collaborative, confidential approach.

Qualifications

• Experience with MS Office products (Word/Excel/Outlook/PowerPoint).
• Ability to handle confidential information and maintain trust.
• Experience in a team, managing expectations and communicating effectively.
• Experience delivering accurate, relevant and timely information.

Responsibilities

• Provide HR admin across the employee lifecycle and support new starters (letters/contracts, vetting checks, payroll/benefits updates).
• Manage HR Inbox and respond to queries within SLAs.
• Support Learning & Development activities and HR projects aligned with People Strategy.
• Maintain HR System and Benefits Platform with up-to-date employee data and generate management information.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Education

CIPD qualification

Tools

HR System

Benefits Platform

Job description

Job Description

To provide accurate, efficient and responsive administrative support across the employee lifecycle, enabling the People and Workplace team to deliver a high-quality service to employees and managers. The role maintains reliable people records and processes, responds to day-to-day queries and supports projects that contribute to the delivery of the People Strategy and the continuous improvement of the employee experience.

Key responsibilities

Employee Lifecycle

• Provide support to employees across businesses in the Group by answering queries, face to face,
• over the phone and by email.
• Manage a high volume of queries in the HR Inbox, triaging emails to ensure they are responded to
• in a timely manner, and within Service Level Agreements, by the relevant member of the People
• and Workplace team.
• Responsible for providing an accurate and timely administrative service for new starters including
• preparation of letters/contracts, conducting and recording of employment vetting checks and
• ensuring all information is accurately recorded in the HR system at all times.
• Manage the process for employee’s contractual and personal detail changes, producing variation
• to contract letters and updates to payroll and benefit providers.
• Manage all incoming employment reference requests, ensuring they are completed accurately,
• within agreed timescales and in line with company policy and data protection requirements.
• Support the Workplace Manager in the administration of Health & Safety Policies and Procedures
• to ensure compliance with legal obligations.

Learning and Development

• Maintain the Company’s Chartered Status log and keep Head of People and Workplace and Head
• of Compliance, Risk and Governance updated with changes to the Company’s’ Chartered Status.
• Process all training requests, liaising with training providers where required, maintaining accurate
• and up-to-date training logs, and supporting employees throughout the request and booking
• process.

Reward and Recognition

• Undertake the administration for all company benefits, liaising with the benefit provider on new
• starters, leavers and changes. Check all benefit invoices for accuracy and payroll processing.
• Support the HR Assistant with the collation of data for the monthly Payroll process.

HR Systems

• Responsible for managing both the HR System and the Company Benefits Platform and ensuring
• these are kept up-to-date with employee information.
• Provide and prepare management information as requested for management meetings.
• Liaise with the HR System and Benefits Platform providers on system queries or changes.

HR Projects and Strategy

• Responsible for supporting on all HR Projects in line with the People Strategy.

HR Policy, Risk and Management of Information

• Comply with compliance procedures, TCF, Data Protection and FCA Regulations at all times to
• ensure regulatory requirements and company policies are not breached.
• Work alongside the Compliance team to support annual FCA activity.
• Ensure all relevant employee vetting checks are completed in a timely manner.
• Ensure that the collation, storing and processing of employee data is in line with GDPR regulations.

Qualifications

Role Requirements

• Full-Time
• Based in Bath

Experience and skills

Essential

• Experience of working with Microsoft Office products, including Word, Excel, Outlook and
• Powerpoint.
• Experience of delivering accurate, relevant and timely information.
• Ability to work within a highly confidential environment and maintain trust and confidence.
• Experience of working within a team, successfully managing expectations of others and
• communicating effectively.

Desirable

• Previous experience in an administrative role within a fast-paced environment.
• Experience of working in an environment of significant change.
• Experience of managing and processing confidential data.
• Experience in a HR administrator role within the Financial Services sector.
• Obtained or working towards a CIPD qualification.

Additional Information

All your information will be kept confidential according to EEO guidelines.