Housing Support Worker - (Wembley)

Nacro; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Nacro is seeking a Housing Support Worker in London (Wembley) to provide person-centred support to vulnerable adults, including prison leavers, helping them secure safe accommodation and develop independent living skills. You will assess needs, plan support, assist with housing applications and benefits, and coordinate with probation and housing providers to achieve positive outcomes.

The role requires experience in housing or similar settings, safeguarding knowledge, and strong communication.

Qualifications

• Experience in housing, support or similar roles.
• Experience supporting vulnerable adults and people with complex needs.
• Knowledge of housing support, tenancy sustainment and welfare benefits.
• Understanding of safeguarding, confidentiality, boundaries and risk management.
• Strong communication and interpersonal skills; ability to build positive professional relationships.

Responsibilities

• Assess support needs and create individual support and safety plans.
• Assist with housing applications and benefits; support tenancy sustainment.
• Manage safeguarding and tenancy risks; maintain accurate records.
• Work with probation, housing providers and other agencies to achieve positive outcomes.

Skills

Housing support experience

Vulnerable adults support

Safeguarding knowledge

Communication skills

Record-keeping

Job description

As a Housing Support Worker, I would provide person-centred support to vulnerable adults, including prison leavers and individuals on bail or licence, helping them maintain safe and suitable accommodation and develop the skills needed for independent living. My responsibilities would include assessing support needs, creating support and safety plans, assisting with housing applications and benefits, supporting tenancy sustainment, managing safeguarding and tenancy risks, maintaining accurate records, and working closely with probation, housing providers and other agencies to achieve positive outcomes for service users.

Experience working in a housing, support or similar role.Experience supporting vulnerable adults and people with complex needs.Knowledge of housing support, tenancy sustainment and welfare benefits.Understanding of safeguarding, confidentiality, professional boundaries and risk management.Strong communication and interpersonal skills, with the ability to build positive professional relationships.Good organisational and record-keeping skills, with the ability to manage multiple priorities.Ability to work independently and effectively as part of a multi-agency team.Resilience, emotional intelligence and a person-centred approach to supporting individuals.Ability to adapt communication styles, motivate service users and make informed decisions.Good problem-solving skills

Proud member of the Disability Confident employer scheme

Housing Support Worker - (Wembley)

Company: Nacro Salary: from £31,023.84 a year Hours: Full-time Location: London Working pattern: On-site Job type: Permanent Posting date: 10 Nov 2026 Closing date: 10 Dec 2026

Summary

As a Housing Support Worker, I would provide person-centred support to vulnerable adults, including prison leavers and individuals on bail or licence, helping them maintain safe and suitable accommodation and develop the skills needed for independent living. My responsibilities would include assessing support needs, creating support and safety plans, assisting with housing applications and benefits, supporting tenancy sustainment, managing safeguarding and tenancy risks, maintaining accurate records, and working closely with probation, housing providers and other agencies to achieve positive outcomes for service users.

Essential requirements

Experience working in a housing, support or similar role.Experience supporting vulnerable adults and people with complex needs.Knowledge of housing support, tenancy sustainment and welfare benefits.Understanding of safeguarding, confidentiality, professional boundaries and risk management.Strong communication and interpersonal skills, with the ability to build positive professional relationships.Good organisational and record-keeping skills, with the ability to manage multiple priorities.Ability to work independently and effectively as part of a multi-agency team.Resilience, emotional intelligence and a person-centred approach to supporting individuals.Ability to adapt communication styles, motivate service users and make informed decisions.Good problem-solving skills

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Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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