Youth Support Worker

Platform Housing Group; Malvern Hills; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

Up to 28 days annual leave

Pension contributions up to 12%

Medicash membership and employee benefi

Learning and Development opportunities

Salary sacrifice electric vehicle

Employee reward and recognition scheme

Job summary

Platform Housing Group in Malvern is seeking a Youth Support Worker on a permanent part-time basis (25.75 hours/week) to support young people aged 16-25, including Care Leavers, to achieve positive outcomes. You will deliver life skills, promote independence and provide flexible preventative support while helping customers access education or employment.

You will also manage communal areas, monitor health and safety, and support tenancy management with proactive intervention.

Qualifications

• Experience of working closely with customers to tackle complex issues.
• Ability to work with people from diverse backgrounds.
• Resilient with the ability to handle challenging behaviours and conversations.
• Ability to work independently and make effective decisions due to lone working.
• Enhanced DBS check is required for this role.

Responsibilities

• Provide guidance and support to young people aged 16-25 including care leavers.
• Deliver the accredited life skills programme and promote independence.
• Address personal support needs and help access training, education or employment.
• Manage communal areas and monitor health and safety; inspect and test equipment.
• Monitor tenancies and intervene early to prevent tenancy breaches.

Skills

Customer service

Diversity awareness

Resilience

Independent working

Job description

Salary: Up to £24,599 per annum (inclusive of allowances)Location: Malvern Hills FoyerBasis: Permanent, Part-Time working average of 25.75 hours per week

Are you a Support Worker looking to help us make a difference to young lives?

We are looking for a Youth Support Worker to join our passionate and supportive team in Malvern on a permanent basis. In this role, you will be responsible for providing guidance and support to achieve positive outcomes to young people aged 16-25-year-old including Care Leavers.

You will also provide a flexible, preventative and practical support service to promote independence and build resilience alongside delivering the accredited life skills programme. Having regular contact with customers with a range of emotional and challenging behaviours, you will be working on an individual and group basis to prevent homelessness, address personal support needs and provide access to training, education or employment.

Other duties include managing all communal areas of Platform Housing's accommodation provided for young people through regular building management inspections, monitoring health and safety, repairs and testing equipment. You will monitor and manage customer's tenancies, identifying any problems which may lead to breaches of tenancy or license, such as rent arrears, ensuring early and effective intervention.

This is a part-time role working 25.75 hours per week. You will need to be flexible to work a variety of shift patterns across weekdays, weekends and bank holidays. Shifts will typically fall between 8:30am and 5:30pm or 5pm to 12pm. You will also be required for approximately 7 sleep-ins per month, for which you will receive a sleep in payment of £55, which account to approximately £5,506 annually.

What are some things we need from you?

• -Experience of working closely with customers to tackle complex issues.
• -The ability to work with people from diverse backgrounds.
• -You will be resilient with the ability to handle challenging behaviours and conversations.
• -Due to there being some lone working, you will have the ability to work independently and being an effective decision maker.
• -An enhanced DBS check is required for this role.

What are some of our great benefits?

• -Up to 28 days annual leave with the opportunity to buy and sell leave
• -Family friendly policies
• -Medicash membership for all employees which includes access to an employee assistanceprogramme, discounted gym membership and exclusive discounts
• -Non- contributory health & wellbeing plans with cashback for dental, optical, physio and complementary therapies
• -Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
• -Learning and Development opportunities
• -Salary sacrifice electric vehicle scheme
• -Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

Interviews are scheduled to take place in person at The Foyer in Malvern on 10th December.

*Please note that the contractual job title for this role is Youth Development Coach*

Proud member of the Disability Confident employer scheme

Youth Support Worker

Company: Platform Housing Group Salary: £24,691 to £27,434 a year Hours: Part-time Location: WR14 1GF Job type: Permanent Posting date: 12 Nov 2026 Closing date: 26 Nov 2026

Summary

Salary: Up to £24,599 per annum (inclusive of allowances)Location: Malvern Hills FoyerBasis: Permanent, Part-Time working average of 25.75 hours per week

Are you a Support Worker looking to help us make a difference to young lives?

We are looking for a Youth Support Worker to join our passionate and supportive team in Malvern on a permanent basis. In this role, you will be responsible for providing guidance and support to achieve positive outcomes to young people aged 16-25-year-old including Care Leavers.

You will also provide a flexible, preventative and practical support service to promote independence and build resilience alongside delivering the accredited life skills programme. Having regular contact with customers with a range of emotional and challenging behaviours, you will be working on an individual and group basis to prevent homelessness, address personal support needs and provide access to training, education or employment.

Other duties include managing all communal areas of Platform Housing's accommodation provided for young people through regular building management inspections, monitoring health and safety, repairs and testing equipment. You will monitor and manage customer's tenancies, identifying any problems which may lead to breaches of tenancy or license, such as rent arrears, ensuring early and effective intervention.

This is a part-time role working 25.75 hours per week. You will need to be flexible to work a variety of shift patterns across weekdays, weekends and bank holidays. Shifts will typically fall between 8:30am and 5:30pm or 5pm to 12pm. You will also be required for approximately 7 sleep-ins per month, for which you will receive a sleep in payment of £55, which account to approximately £5,506 annually.

What are some things we need from you?

• -Experience of working closely with customers to tackle complex issues.
• -The ability to work with people from diverse backgrounds.
• -You will be resilient with the ability to handle challenging behaviours and conversations.
• -Due to there being some lone working, you will have the ability to work independently and being an effective decision maker.
• -An enhanced DBS check is required for this role.

What are some of our great benefits?

• -Up to 28 days annual leave with the opportunity to buy and sell leave
• -Family friendly policies
• -Medicash membership for all employees which includes access to an employee assistanceprogramme, discounted gym membership and exclusive discounts
• -Non- contributory health & wellbeing plans with cashback for dental, optical, physio and complementary therapies
• -Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
• -Learning and Development opportunities
• -Salary sacrifice electric vehicle scheme
• -Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

Interviews are scheduled to take place in person at The Foyer in Malvern on 10th December.

*Please note that the contractual job title for this role is Youth Development Coach*

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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