Housing Support Worker - Liverpool

Nacro; Liverpool City Region; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Nacro is hiring a Housing Support Worker in Liverpool to provide person-centred support for vulnerable adults, including prison leavers and those on bail/licence. You will help maintain safe, suitable housing and build skills for independent living.

Responsibilities include assessing needs, developing safety plans, assisting with housing applications and benefits, and coordinating with probation and housing providers to ensure positive outcomes.

Qualifications

• Experience in housing support or similar role.
• Experience supporting vulnerable adults and people with complex needs.
• Knowledge of housing support, tenancy sustainment and welfare benefits.
• Understanding of safeguarding, confidentiality and risk management.

Responsibilities

• Provide person-centred housing support to vulnerable adults, including prison leavers and those on bail/licence.
• Assess support needs, create safety and support plans, assist with housing applications and benefits.
• Support tenancy sustainment, manage safeguarding and tenancy risks, maintain records.
• Work with probation, housing providers and other agencies to achieve positive outcomes.

Skills

Communication

Organisational skills

Independent working

Multi-agency collaboration

Resilience

Person-centred approach

Problem solving

Job description

As a Housing Support Worker, I would provide person-centred support to vulnerable adults, including prison leavers and individuals on bail or licence, helping them maintain safe and suitable accommodation and develop the skills needed for independent living. My responsibilities would include assessing support needs, creating support and safety plans, assisting with housing applications and benefits, supporting tenancy sustainment, managing safeguarding and tenancy risks, maintaining accurate records, and working closely with probation, housing providers and other agencies to achieve positive outcomes for service users.

• Experience working in a housing, support or similar role.
• Experience supporting vulnerable adults and people with complex needs.
• Knowledge of housing support, tenancy sustainment and welfare benefits.
• Understanding of safeguarding, confidentiality, professional boundaries and risk management.
• Strong communication and interpersonal skills, with the ability to build positive professional relationships.
• Good organisational and record-keeping skills, with the ability to manage multiple priorities.
• Ability to work independently and effectively as part of a multi-agency team.
• Resilience, emotional intelligence and a person-centred approach to supporting individuals.
• Ability to adapt communication styles, motivate service users and make informed decisions.
• Good problem-solving skills

Proud member of the Disability Confident employer scheme

Housing Support Worker - Liverpool

Company: Nacro
Salary: from £27,807 a year
Hours: Full-time
Location: Merseyside
Working pattern: On-site
Job type: Permanent
Posting date: 10 Nov 2026
Closing date: 10 Dec 2026

Summary

As a Housing Support Worker, I would provide person-centred support to vulnerable adults, including prison leavers and individuals on bail or licence, helping them maintain safe and suitable accommodation and develop the skills needed for independent living. My responsibilities would include assessing support needs, creating support and safety plans, assisting with housing applications and benefits, supporting tenancy sustainment, managing safeguarding and tenancy risks, maintaining accurate records, and working closely with probation, housing providers and other agencies to achieve positive outcomes for service users.

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.