Housing Support Worker

akt; London; On-site; GBP 15,000 - 31,000; Part time

Job summary

Join a forward-thinking charity dedicated to supporting LGBTQ+ youth facing homelessness. As a Housing Support Worker, you will play a vital role in empowering young individuals to achieve their aspirations through personalized support and guidance. This part-time position offers a unique opportunity to make a meaningful impact in the lives of vulnerable young people while working in a collaborative and inclusive environment. Your efforts will help create a safe and affirming space, ensuring that every resident feels valued and celebrated for who they are. If you're passionate about making a difference, this is the opportunity for you!

Qualifications

• Experience in supporting young people, especially in LGBTQ+ contexts.
• Knowledge of safeguarding practices and risk management.

Responsibilities

• Support residents in achieving their goals and independent living.
• Develop and maintain evidence-based risk management plans.

Skills

Support for young people

Safeguarding and risk management

Partnership working

Case recording and information management

Job description

About Us

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.

Overview

This is an exciting opportunity for a Housing Support Worker to join our new Supported Housing Scheme in Lambeth, an LGBTQ+ supported housing service with six units for young people aged 18-21 years. The service is due to open in late May 2025 and is part of a three-year funded joint project with Metropolitan Thames Valley Housing Association and Lambeth Council. The role is part of the Services team and is supervised by the Supported Housing Manager. Other members of the team include another part time Housing Support Worker and a part-time Youth Engagement Coordinator.

Please note this is a part time vacancy working 17.5 hours per week. The pro rata salary for hours worked is £15,257.50 (£30,515 full time equivalent). Hours will be worked on a Week A / Week B rota basis, Monday to Sunday between 10am and 8pm.

Job Summary

In this role you will be responsible for supporting residents to reach their goals and aspirations and move on to independent living. This will involve:

• Supporting young people - building positive and affirming relationships, co-producing holistic strengths-based support plans, coaching and supporting young people with independent living skills and providing them with advice, guidance and support.
• Safeguarding and risk management - working in partnership with Social Services to support young people to keep themselves safe, attending strategy meetings and implementing associated action plans, creating and upkeeping evidence-based risk management plans.
• Service delivery and development - record keeping contributing to KPI tracking, contributing to the development of best practice around supporting LGBTQ+ young people across Lambeth, ensuring young people’s experiences and voices are centred with an emphasis on co-production.
• Partnership working - championing and prioritising residents’ intersectional needs, partnership work with young people and key partner agencies to support young people to achieve their goals.
• Case recording and information management - accurate and timely updating of records, maintaining high standards of safeguarding, protecting personal and confidential information.
• Property and Housing management - creating a safe, welcoming and psychologically informed home environment for young people, where their safety and wellbeing is at the centre of everything you do, and their LGBTQ+ identities are celebrated.
  
  

More details about the job role and staff benefits can be found in the job information document attached to this vacancy.

Application deadline: midnight (11.59pm) on Monday 19th May 2025

Interviews: Monday 26th May 2025