Housing Support Worker

Belmont Recruitment; Limefield; On-site; GBP 23,000 - 27,000; Full time

Job summary

Belmont Recruitment is seeking an experienced Housing Support Worker to join a leading Housing Association on an ongoing temporary contract based in Bury. The role focuses on supporting individuals with complex needs and homelessness to develop independent living skills.

You will manage a caseload, create personalised support plans, and work with partners to ensure positive outcomes. Strong safeguarding and CRM record-keeping are essential for success.

Qualifications

• Experience managing a caseload of service users.
• Experience supporting vulnerable individuals with complex or multiple needs.
• Understanding of challenges faced by people experiencing homelessness or rough sleeping.
• Ability to help people identify goals and support them to achieve positive outcomes.

Responsibilities

• Manage a caseload of service users with complex needs.
• Provide person-centred, strengths-based support tailored to individual needs.
• Support service users who have experienced homelessness to develop independent living skills.
• Identify goals and support needs, and develop appropriate support plans.
• Encourage service users to gain greater choice and control over their lives.
• Provide practical support with activities of daily living.
• Build positive relationships with service users.
• Identify safeguarding concerns and follow policies and procedures.
• Monitor and record progress using an online CRM system.
• Collaborate with colleagues and partner agencies to ensure appropriate support.
• Respond to needs of vulnerable people and those with multiple disadvantages.

Skills

Caseload management

Vulnerable adults support

Homelessness awareness

Goal setting with clients

Job description

Belmont Recruitment are currently looking for an experienced Housing Support Worker to join a leading Housing Association on an ongoing temporary contract based in Bury.

Key Responsibilities

• Manage a caseload of service users with multiple and complex needs.
• Provide person-centred, strengths-based support tailored to individual needs and circumstances.
• Support service users who have experienced homelessness or rough sleeping to develop the skills required for independent living.
• Work with individuals to identify their goals, aspirations and support needs.
• Develop and implement appropriate support plans to help service users achieve positive outcomes.
• Encourage and empower service users to have greater choice and control over their lives.
• Provide practical support with activities of daily living and developing independent living skills.
• Build positive, professional and trusting relationships with service users.
• Identify and respond appropriately to safeguarding concerns, following relevant policies and procedures.
• Monitor, record and report progress, support plans, case notes and outcomes using an online CRM system.
• Work collaboratively with colleagues and partner agencies to ensure individuals receive appropriate support.
• Recognise and respond appropriately to the needs of vulnerable people and those experiencing multiple disadvantages.

Requirements

• Previous experience managing a caseload of service users.
• Experience supporting vulnerable individuals with complex or multiple needs.
• An understanding of the challenges faced by people experiencing homelessness or rough sleeping.
• Experience helping people identify goals and supporting them to achieve positive outcomes.