Housing Support Worker

Reed Specialist Recruitment; Halifax; Hybrid; GBP 34,027,000 - 45,461,000; Full time

Job summary

Reed Specialist Recruitment is seeking a Housing Support Worker in Halifax to help move people from temporary accommodation to settled housing, including social housing and private rented options.

You will manage caseloads, assess needs and assist with welfare benefits, budgeting and access to services. A full UK driving licence and Enhanced DBS checks are required.

This is a full-time, hybrid role with a temporary contract until October, paid at £12.85 per hour PAYE or £17.14 Umbrella.

Qualifications

• Experience supporting vulnerable individuals and families facing homelessness.
• Strong communication and interpersonal skills.
• Knowledge of welfare benefits and housing options.
• Experience with multi-agency working and case recording.

Responsibilities

• Manage a caseload of individuals and families living in temporary accommodation or at risk of homelessness.
• Assess support needs and create tailored support plans.
• Assist clients with welfare benefits, budgeting and accessing health and support services.
• Support clients to secure and move into suitable long-term accommodation.
• Work closely with housing teams and external agencies to achieve positive outcomes.
• Monitor tenancy sustainment and provide ongoing support where required.
• Maintain accurate case records and documentation.
• Attend case reviews, meetings and multi-agency discussions.

Skills

Vulnerable groups experience

Communication skills

Welfare benefits knowledge

Housing options knowledge

Multi-agency working

MS Office / case management

Education

Level 3 qualification in Housing / Social Care / Youth Work

Job description

Housing Support Worker

Location: Ryburn House, Clay Street, Halifax, HX1 4SG

Pay Rate: £12.85 PAYE or £17.14 Umbrella per hour

Hours: Full Time 37 hours per week

Contract: Temporary until October

Working Pattern: Hybrid

Requirements: Full UK Driving Licence and access to a vehicle & Enhanced DBS check with Adult and Children's Barred List checks required.

The Role

We are looking for an experienced Housing Support Worker to support vulnerable individuals and families moving from temporary accommodation into settled housing, including supported accommodation, social housing and private rented accommodation.

You will work with households at risk of homelessness, helping them overcome barriers, sustain tenancies and access the support they need to maintain long-term housing stability.

Key Responsibilities

• Manage a caseload of individuals and families living in temporary accommodation or at risk of homelessness.
• Assess support needs and create tailored support plans.
• Assist clients with welfare benefits, budgeting and accessing health and support services.
• Support clients to secure and move into suitable long-term accommodation.
• Work closely with housing teams and external agencies to achieve positive outcomes.
• Monitor tenancy sustainment and provide ongoing support where required.
• Maintain accurate case records and documentation.
• Attend case reviews, meetings and multi-agency discussions.

About You

• Experience working with vulnerable adults, individuals and families facing homelessness or multiple disadvantages.
• Knowledge of issues including mental health, physical health, substance misuse, financial hardship and domestic abuse.
• Strong communication and interpersonal skills.
• Good understanding of welfare benefits and housing options.
• Experience of housing support and multi-agency working.
• Confident using Microsoft Office and case management systems.
• Ability to motivate and support clients to make positive changes.
• Level 3 qualification in Housing, Social Care, Youth Work, Criminal Justice or similar, or equivalent relevant experience.

Additional Information

• Flexible working on a rota basis, including some evenings and weekends.
• Enhanced DBS check with Adult and Children's Barred List checks required.
• Commitment to safeguarding children, young people and vulnerable adults is essential.