Housing Support Worker

CIH International Housing Group; Fleetwood; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Probationary bonus

Pension contributions

28 days annual leave

Enhanced DBS paid by company

Job summary

CIH International Housing Group in Fleetwood, Lancashire is seeking compassionate and motivated Support Workers to join a friendly team at our 21-unit supported housing service.

You will provide person-centred support to residents with complex needs, focusing on recovery, independence and tenancy sustainment across three sites, including a crisis unit for urgent cases. Training and ongoing supervision are provided.

Qualifications

• Experience in care or support roles is desirable.
• Ability to work with people with complex needs and vulnerability.
• Willingness to work in a recovery-focused environment.

Responsibilities

• Provide individualized, person-centred support to residents with mental health, housing and wellbeing needs.
• Help residents sustain tenancies and improve independent living skills.
• Work with colleagues and partner agencies to deliver coordinated support.

Skills

Empathy and compassion

Communication skills

Teamwork

Job description

Are you a compassionate, motivated individual looking to make a real difference in the lives of others? We are looking to welcome caring and enthusiastic Support Workers to our friendly team in Fleetwood, Lancashire.

Our supported housing service consists of 21 self-contained apartments across three sites, providing a safe, welcoming environments for people with complex needs and housing-related support needs. Our main site at Warrenhurst Court also includes a dedicated crisis unit, offering short-term accommodation and support for individuals in urgent need.

As a Support Worker, you will provide individualized, person-centred support to people with a range of complex needs, including mental health challenges, substance misuse, offending histories, and experiences of homelessness.

Working in a recovery-focused way, you will support residents to achieve positive outcomes by following personalized support plans and risk management plans, empowering them to develop the skills, confidence and resilience needed to live independently.

You will work closely with colleagues and partner agencies to deliver coordinated support, helping people to overcome barriers, sustain tenancies, live fulfilling lives.

Key responsibilities

• Supporting residents to improve their mental health and emotional wellbeing.
• Helping people sustain their tenancies and reduce the risk of homelessness.
• Encouraging the development of independent living skills, including budgeting, money management, and maintaining a safe home environment.
• Supporting individuals to engage with landlords, accommodation providers.
• Signposting residents to other services that can help meet their needs.
• Supporting individuals with substance‑misuse related issues where appropriate.
• Assisting people to access opportunities such as education, employment, training, healthcare, and community opportunities.
• Assist with pre‑tenancy training, work readiness, Job Club activities, CV writing, interview preparation.

Benefits

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.