Housing Support Worker

Premier; Birmingham; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

Premier is seeking an Outreach Navigator / Housing Support Worker to support vulnerable young people in Birmingham. The role involves local community outreach, initial assessments, and developing bespoke support plans to prevent homelessness.

Hours are 37.5 per week, Monday–Friday, with a temporary-to-permanent pathway. Enhanced DBS is required, and travel within the city is expected. This is a community-based, field-forward position focused on positive outcomes.

Qualifications

• Experience supporting vulnerable or challenging young people.
• Experience in homelessness, housing support, youth work or related services.
• DBS check enhanced Child and Adult Workforce required.

Responsibilities

• Undertake proactive street and community outreach within your designated patch in Birmingham to identify and engage young people who may be homeless or at risk of rough sleeping.
• Build positive relationships with vulnerable young people, including those who may initially be reluctant to engage or present challenging behaviour.
• Help young people remain in their existing accommodation or secure suitable alternatives to prevent homelessness.
• Conduct initial assessments and develop evidence-based support plans with young people and their families.
• Facilitate mediation meetings between young people, family members and others who may have excluded them from their accommodation.
• Provide high-quality homelessness prevention and housing options advice.
• Advocate for young people and help them access benefits, housing, health services and other specialist support.
• Work flexibly and respond effectively to changing situations and priorities in the community.

Skills

Outreach

Youth Work

Empathy

Job description

02 Nov, 2026# Housing Support Worker£13 - £17 yearly* CV-Library* B9, Digbeth, City and Borough of BirminghamPermanent Temporary Charity### Job DescriptionOutreach Navigator / Housing Support Worker\\* Homelessness and Young People’s Support\\* Birmingham\\* Temporary to Permanent\\* £13.16 PAYE or £17.00 Umbrella per hourAre you passionate about preventing youth homelessness?We are recruiting an experienced Outreach Navigator to support vulnerable young people who are homeless or at risk of homelessness in Birmingham.The role will involve working within the local community, enabling you to carry out proactive outreach, engage with young people in locations accessible to them and provide practical support where it is needed most.Vacancy Brief\\* Full-time position working 37.5 hours per week.\\* Monday to Friday 9:00am–5:00pm.\\* Temporary-to-permanent opportunity.\\* £13.16 per hour PAYE or £17.00 per hour Umbrella.\\* Community-based role in Birmingham.\\* Enhanced DBS covering the Child and Adult Workforce required.\\* Experience supporting vulnerable young people and preventing homelessness is essential.This is a community-based outreach role involving regular travel within a designated local patch, including time spent walking and working outdoors in varying weather conditions. Candidates should therefore be comfortable working independently within the community.Responsibilities\\* Undertake proactive street and community outreach within your designated patch in Birmingham to identify and engage young people who may be homeless or at risk of rough sleeping.\\* Build positive relationships with vulnerable young people, including those who may initially be reluctant to engage or present challenging behaviour.\\* Help young people remain in their existing accommodation or secure suitable alternatives to prevent homelessness.\\* Conduct initial assessments and develop evidence-based support plans with young people and their families.\\* Facilitate mediation meetings between young people, family members and others who may have excluded them from their accommodation.\\* Provide high-quality homelessness prevention and housing options advice.\\* Advocate for young people and help them access benefits, housing, health services and other specialist support.\\* Work flexibly and respond effectively to changing situations and priorities in the community.Candidate Requirements\\* Previous experience supporting vulnerable or challenging young people.\\* Experience within homelessness, housing support, youth work, residential care, social work, probation, community work or a related service.\\* A proactive, hardworking and resilient approach, with a willingness to get stuck in.\\* Able to build rapport using an approachable, patient and empathetic communication style.\\* Adaptable and comfortable working in a fast-moving outreach environment.\\* Physically able and willing to walk extensively and work outdoors in different weather conditions.\\* Experience delivering frontline triage or assessments would be desirable.\\* Enhanced Child and Adult Workforce DBS, or willingness to obtain one.Outreach Navigator – Outreach Worker – Housing Support Worker – Youth Support Worker – Homelessness Prevention Worker – Floating Support Worker – Tenancy Support Worker – Rough Sleeper Outreach – Youth Worker – Supported Housing – Housing Options – Vulnerable Young People – Mental Health – Substance Misuse – Community Support – Birmingham – West Midlands