Housing Support Officer

D S D; Cambridgeshire and Peterborough; On-site; GBP 27,000 - 29,000; Full time

Job summary

Bedford Borough Council is hiring a Housing Support Officer to provide essential administrative support to Housing Services. The role focuses on maintaining records, supporting performance reporting, administering financial transactions, and assisting with Temporary Accommodation placements.

You will collaborate with Team Leaders, managers, finance colleagues and external partners, applying strong organisational and data-management skills.

Qualifications

• Strong administrative and data management skills.
• Attention to detail and accuracy in records and reporting.
• Confidence working with IT systems and finance processes.

Responsibilities

• Maintain accurate records and management information.
• Support performance monitoring and reporting.
• Administer financial transactions.
• Assist with management of Temporary Accommodation placements.
• Provide data and administrative support to teams and external partners.

Skills

Organised

Detail-oriented

Administration

IT systems

Tools

IT systems

Job description

Administration/Clerical - Administration/Clerical All

Job Title

Housing Support Officer

Grade

BBU06

Salary Range (£ pro rata for part time roles)

BBU06 27,274 - 29,071

Contract Type

Full time permanent

Contract Hours

37

Job Advert

Are you an organised and detail-focused administrator looking to make a real difference in Housing Services?

We are seeking a proactive Housing Administrative Officer to provide critical support to our teams, helping ensure the effective delivery of services to residents and the smooth operation of key housing functions.

In this varied role, you will maintain accurate records and management information, support performance monitoring and reporting, administer financial transactions, and help ensure the effective management of Temporary Accommodation placements.

You will work closely with Team Leaders, managers, finance colleagues, and external partners, providing high-quality administrative and data support that informs decision-making and service improvement.

Youwill have strong administrative, data management, financial processes, organisational skills, excellent attention to detail, and confidence working with IT systems.

Experience of working in a housing, local government, or customer-focused environment would be advantageous.

If you are looking for a rewarding role where your skills contribute directly to the delivery of vital housing services, we would love to hear from you.

Please note:

The Council will not normally re-employ ex-employees in receipt of:

• a severance payment (within 12 months of leaving)
• a local government pension (applies to Senior Officers only) unless the appointment is business critical

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.

Bedford Borough Council is unable to offer visa sponsorship for this role.

Enhanced DBS Post

This post is exempt from the Rehabilitation of Offenders Act 1974. If your application is successful you will be required to declare any spent and unspent convictions, adult cautions (simple or conditional) that are not "protected" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).

Additional Vacancy Information

Allowance (pro rata for part time roles)

No

Work Pattern

Monday to Friday 8:45 to 5:15

Is this an enhanced DBS role?

No

Is this a politically restricted role?

No

Is this a customer facing role which requires a fluent English Speaker?

Yes

Vacancy Location

Location

Bedfordshire

Location

Borough Hall Bedford

Is this a designated car user position?

No

Attachments

Job Profile

Housing Support Officer Job Profile.pdf (124 Kb)

CV Template

CV Template.docx (16 Kb)