Housing Support Officer

Bedford Borough Council; Bedford; On-site; GBP 21,000 - 26,000; Full time

Job summary

Bedford Borough Council is seeking a Housing Administrative Officer to provide critical support to Housing Services, maintaining accurate records, MIS, and handling financial transactions.

You will work closely with Team Leaders, managers and external partners to support performance monitoring, reporting and the management of Temporary Accommodation placements, contributing to service improvement. The role requires strong IT skills, attention to detail and a proactive, organised approach.

Responsibilities

• Maintain accurate records and management information systems (MIS) for Housing Services.
• Assist with performance monitoring, reporting and financial transactions.
• Support the management of Temporary Accommodation placements and related housing operations.

Job description

Are you an organised and detail-focused administrator looking to make a real difference in Housing Services? We are seeking a proactive Housing Administrative Officer to provide critical support to our teams, helping ensure the effective delivery of services to residents and the smooth operation of key housing functions. In this varied role, you will maintain accurate records and management information, support performance monitoring and reporting, administer financial transactions, and help ensure the effective management of Temporary Accommodation placements. You will work closely with Team Leaders, managers, finance colleagues, and external partners, providing high-quality administrative and data support that informs decision-making and service improvement. You will have strong administrative, data management, financial processes, organisational skills, excellent attention to detail, and confidence working with IT systems. Experience of working in a housing, local government, or customer-focused environment would be advantageous. If you are looking for a rewarding role where your skills contribute directly to the delivery of vital housing services, we would love to hear from you.

Closing date: 20th November 2026.

Guaranteed Interview Scheme Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.

Visa Sponsorship Bedford Borough Council is unable to offer visa sponsorship for this role.

Enhanced DBS Post This post is exempt from the Rehabilitation of Offenders Act 1974. If your application is successful you will be required to declare any spent and unspent convictions, adult cautions (simple or conditional) that are not "protected" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).