Housing Support & Empty Homes Officer

St Helens Council; St Helens; On-site; GBP 28,000 - 36,000; Full time

Job summary

St Helens Council is seeking a Housing and Empty Homes Officer within the Housing Standards Team. You will help bring long-term empty properties back into use, support housing improvement initiatives, and work with landlords, residents and partner agencies to improve neighbourhoods across St Helens.

This Basic Disclosure post requires you to work a mix of office and field duties, including site visits, data analysis and service administration.

Job description

Housing Standards is St Helens Borough Council’s private sector housing enforcement service, committed to ensuring that rented homes are safe, healthy and well managed. We work closely with landlords, tenants and managing agents to improve housing conditions, tackle poor standards and enforce housing legislation where necessary. A key priority for the service is delivering the Council’s responsibilities under the Renters’ Rights Act 2025, helping to protect tenants, support responsible landlords and raise standards across the private rented sector.

Making a Difference

Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer. St Helens Borough Council | Jobs | Search here for your perfect career - Home Page

As a St Helens Council employee, you'll be enrolled in the Merseyside Pension Fund Pension Scheme. Use the calculator to see what your annual pension could be worth based on your salary and length of service. Try the calculator

Roles That Matter

Join our dedicated Housing Standards Team and play a key role in improving neighbourhoods and revitalising communities across St Helens. As a Housing and Empty Homes Officer, you will help bring long‑term empty properties back into use, support housing improvement initiatives, and work closely with landlords, property owners, residents and partner agencies. This varied and rewarding role combines community engagement, data analysis, project support and service administration, offering the opportunity to make a real difference to housing outcomes across the borough. Working as part of a supportive and forward‑thinking team, you will contribute to the delivery of the Council's Empty Homes Strategy and wider ambitions to create safe, sustainable and thriving communities.

Full Job Description & Person Specification Documents are included with this advert.

This is a Basic Disclosure post

Employees can regularly work away from Council workspaces (including home or other locations), alongside required office‑based working. The balance between remote and office‑based working is determined at service level based on operational need, however, there has been a minimum specification that staff will work at least 2 days from an office‑based location.

St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well‑being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles.