Housing Standards Officer

CIH International Housing Group; St Helens; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

St Helens Council is recruiting for a Housing Standards role within the private sector enforcement service. You will investigate complaints, inspect private rented properties, and work with landlords and tenants to secure compliance, protecting residents and improving standards across the borough.

The post supports delivery of the Renters' Rights Act 2025 and involves collaboration with the Housing Standards Team to tackle non-compliance and raise sector quality.

Qualifications

• Investigate complaints and enforce housing standards.
• Inspect private rented properties and secure compliance.
• Work with landlords and tenants to protect residents.

Responsibilities

• Promote safe, healthy, well-managed homes across the borough.
• Support delivery of Renters' Rights Act 2025 and related enforcement priorities.
• Collaborate with colleagues to drive improvements in private renting standards.

Skills

Investigation skills

Stakeholder engagement

Public sector experience

Job description

About the Service

Housing Standards is St Helens Borough Council's private sector housing enforcement service, committed to ensuring that rented homes are safe, healthy and well managed. We work closely with landlords, tenants and managing agents to improve housing conditions, tackle poor standards and enforce housing legislation where necessary. A key priority for the service is delivering the Council's responsibilities under the Renters' Rights Act 2025, helping to protect tenants, support responsible landlords and raise standards across the private rented sector.

About the Role

Join our dedicated Housing Standards Team and play a key role in improving housing conditions across St Helens. This career-graded opportunity is ideal for someone looking to develop or progress a career in housing regulation and enforcement. You will investigate complaints, inspect private rented properties, work with landlords and tenants to secure compliance, and use your professional skills to protect residents and support thriving communities. Working as part of a supportive and experienced team, you will help deliver the Council's housing enforcement priorities, including the implementation of the Renters' Rights Act 2025 and wider initiatives to improve standards in the private rented sector.

Making a Difference

Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer. St Helens Borough Council | Jobs | Search here for your perfect career - Home Page[ Try the calculator ]

Roles That Matter

This post is subject to Basic Disclosure. Employees can regularly work away from Council workspaces (including home or other locations), alongside required office-based working. The balance between remote and office-based working is determined at service level based on operational need, however, there has been a minimum specification that staff will work at least 2 days from an office-based location.

We reserve the right to close the advert early, with sufficient applications.

St Helens Council is officially recognised as one of the region's leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection. All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles.

Be scam aware: St Helens Council will never ask applicants to share payment information or charge recruitment fees when applying for vacancies. If in doubt, contact [e-mail]