Housing Standards Investigator & Enforcer — Safer Homes

South Norfolk and Broadland Council; Norwich; On-site; GBP 44,000 - 49,000; Full time

Benefits offered by this job

Free onsite parking

Employee discounts

Competitive holiday allowance

Wellbeing initiatives

Local Government Pension Scheme

Job summary

South Norfolk and Broadland Council is seeking an experienced Housing Standards Enforcement Officer to investigate housing-related complaints, carry out inspections and ensure compliance with housing legislation across Broadland and South Norfolk districts.

You will work with residents, landlords, agents and partner organisations to secure positive outcomes, managing complex cases and taking appropriate enforcement actions where necessary.

Qualifications

• Experience in housing enforcement or regulatory work is desirable.
• Strong understanding of housing legislation and case management.
• Excellent communication and negotiation abilities.

Responsibilities

• Investigate housing complaints and concerns to improve living conditions for residents.
• Inspect homes, HMOs, caravan sites and other premises for legal compliance.
• Manage complex cases and pursue enforcement actions where needed.
• Provide advice and support to residents, landlords, site owners and partner organisations.
• Travel across multiple locations as required to cover the district.

Skills

Investigative skills

Communication

Problem-solving

Liaising with customers

Education

Environmental Health degree, diploma or equivalent

Job description

South Norfolk and Broadland Council is seeking an experienced Housing Standards Enforcement Officer to investigate housing-related complaints, carry out inspections and ensure compliance with housing legislation across Broadland and South Norfolk districts.

You will work with residents, landlords, agents and partner organisations to secure positive outcomes, managing complex cases and taking appropriate enforcement actions where necessary.