Housing Standards Investigator & Enforcement Officer

South Norfolk and Broadland Council; Thorpe End; On-site; GBP 44,000 - 49,000; Full time

Job summary

South Norfolk and Broadland Council is recruiting a Housing Standards Enforcement Officer to investigate complaints, carry out inspections and enforce housing legislation across Broadland and South Norfolk. The role requires managing complex cases and coordinating with residents, landlords, and partner organisations to improve housing standards.

The successful candidate will have a relevant Environmental Health qualification and registration, with strong investigative and communication skills,

Qualifications

• Environmental Health Degree, Diploma or equivalent; registration with the Environmental Health Registration Board or Chartered Practitioner Programme.
• Substantial housing enforcement or regulatory experience; sound knowledge of housing legislation.
• Willingness to travel between locations and manage complex cases.

Responsibilities

• Investigate housing complaints and concerns to improve living conditions for residents.
• Inspect homes, HMOs, caravan sites and other premises to ensure legal compliance.
• Manage complex cases and take enforcement action to achieve compliance.
• Provide guidance to residents, landlords and partner organisations.

Skills

Investigations

Enforcement action

Stakeholder liaison

Communication

Education

Environmental Health Degree

Job description

South Norfolk and Broadland Council is recruiting a Housing Standards Enforcement Officer to investigate complaints, carry out inspections and enforce housing legislation across Broadland and South Norfolk. The role requires managing complex cases and coordinating with residents, landlords, and partner organisations to improve housing standards.

The successful candidate will have a relevant Environmental Health qualification and registration, with strong investigative and communication skills,