Housing Solutions Service Complex Lives Early Intervention and Advice Officer

Liverpool City Council; Liverpool; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Holiday allowance

Agile working

Local Govt Pension

Training & progression

Employee wellbeing

Cycle to work

Car salary sacrifice

Family leave

Gym discounts

Volunteering scheme

Job summary

Liverpool City Council is recruiting a Complex Lives Early Intervention and Advice Officer within its Housing Solutions Service. You will provide proactive housing advice and casework to people approaching release from prison who are homeless or at risk, working with partners to prevent homelessness and support transition back into the community.

You will collaborate with prisons, probation and resettlement services to identify housing needs early and explore short-term prison release pathways,

Responsibilities

• Provide proactive housing advice and casework to prevent homelessness.
• Work with prisons, probation and resettlement services to identify housing needs early.
• Support access to short-term prison release pathways and move-on options.
• Help individuals with complex circumstances access housing and resettlement options.

Job description

The following content displays a map of the jobs location - Cunard Building, Water Street, Liverpool

Housing Solutions Service Complex Lives Early Intervention and Advice Officer

Job Reference liverpoolcitycouncil/TP/45969/2264

Number of Positions:

2

Contract Type:

Permanent Full Time

Working Hours:

35

Location:

Cunard Building, Water Street, Liverpool

Closing Date:

08/10/2026

Job Category:

Neighbourhood Services

Region / Division:

Liverpool

Business Unit:

Neighbourhoods & Housing

Job Introduction

Job title:Housing Solutions Service Complex Lives Early Intervention and Advice Officer

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven , dynamic and ready to deliver the very best for our communities . Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

The role:

We are recruiting a Complex Lives Early Intervention and Advice Officer within Liverpool City Council's Housing Solutions Service.

This post will have a particular focus on supporting people approaching release from prison who are homeless or at risk of homelessness. Working as part of our early intervention approach, you will provide proactive housing advice and casework, working with individuals and partner agencies before release and through the transition back into the community.

You will work closely with prisons, Probation, resettlement services and other partners to identify housing needs early, explore opportunities to prevent homelessness and support.

A key part of the role will be to understand the individual's circumstances at the earliest opportunity and explore the full range of housing and resettlement options available. This will include supporting access to appropriate short-term prison release pathways, including Community Accommodation Service Tier 3 (CAS3), alongside wider homelessness prevention, housing and move-on options.

The role will involve working with people who may be experiencing multiple disadvantage and complex circumstances. You will use the Early Intervention and Advice Officer responsibilities to provide practical, person-centred housing interventions, helping to ensure that release from custody does not result in avoidable homelessness.

You will also contribute to the wider work of the Housing Solutions Service, providing early housing advice, homelessness prevention and casework in accordance with the requirements of the role.

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression -opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time –a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme

Liverpool City Council is committed to fostering a workforce representative of the communities we serve . As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment , we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role .

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at [e-mail] .

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances .