Housing Solutions Officer (Higher)

Milton Keynes City Council; Milton Keynes; On-site; GBP 32,000 - 42,000; Full time

Job summary

Milton Keynes City Council is recruiting a Housing Solutions Officer (Higher) to join the Housing Solutions team. This specialist role supports individuals experiencing mental health challenges who are homeless or at risk of homelessness, providing housing advice and tailored support.

You will work across mental health settings, coordinate with health professionals and partner agencies, develop personalised housing plans, and help clients secure suitable accommodation and move-on outcomes.

Responsibilities

• Conduct homelessness assessments and develop personalised housing plans.
• Coordinate with health professionals and partner agencies to enable suitable accommodation and move-on outcomes.
• Provide housing advice and support to individuals preparing for discharge from mental health settings.
• Assist in reducing homelessness and preventing delayed discharges as part of discharge planning.

Job description

We're recruiting a Housing Solutions Officer (Higher) to join our Housing Solutions team at Milton Keynes City Council. This rewarding specialist role focuses on supporting individuals experiencing mental health challenges who are homeless, at risk of homelessness, or in need of housing assistance.

Working closely with local mental health services, you'll spend a significant amount of time across a range of mental health settings, including hospitals, inpatient units, community mental health teams, supported accommodation and clinics, providing housing advice and support to patients preparing for discharge.

You'll manage complex cases, undertake homelessness assessments, develop personalized housing plans and coordinate with health professionals and partner agencies to help individuals secure suitable accommodation and sustain successful move-on outcomes.

By ensuring housing needs are addressed as part of the discharge process, you'll play a vital role in reducing homelessness, preventing delayed discharges and supporting some of the most vulnerable residents in our community.

This is an excellent opportunity to make a real difference while contributing to our wider priority of delivering decent and affordable homes for local people.

At Milton Keynes Adult Social Care Services, we take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues.

Site-Based role. This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Interviews for this role will be held on 15th September 2026.

At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Find out more about working with us here: www.mkcounciljobs.org.uk