Housing Solutions & Homelessness Prevention Officer

London Borough of Hounslow; Hounslow; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

London Borough of Hounslow is seeking a proactive homelessness professional to join the Homelessness, Independence and Preventative Services. The role involves holistic housing needs assessments, supporting clients to resettle, and promoting independent living across the Borough.

The successful candidate will travel to accommodations and engage with diverse communities while navigating complex legislation. You will work in a multidisciplinary team, demonstrate integrity, and drive preventive

Qualifications

• Experience working in a multi-disciplinary environment with diverse client groups.
• Understanding of homelessness, social care, mental health, immigration and welfare benefits legislation.
• Excellent communication and ability to build trust with complex individuals.
• High integrity, resilience and proactive problem-solving.

Responsibilities

• Conduct holistic housing needs and risk assessments in line with homelessness reduction principles.
• Provide practical support to resettle and integrate people within a local community.
• Promote independence and resilience to secure and maintain suitable accommodation.
• Devise, monitor and review personalised housing and resettlement plans; consider refugee rights and cultural sensitivities.
• Communicate effectively with managers, landlords, solicitors and residents; safeguard and diversity considerations.
• Travel within the Borough to meet residents and professionals in community settings.

Skills

Customer service

Homelessness expertise

Communication skills

Job description

London Borough of Hounslow is seeking a proactive homelessness professional to join the Homelessness, Independence and Preventative Services. The role involves holistic housing needs assessments, supporting clients to resettle, and promoting independent living across the Borough.

The successful candidate will travel to accommodations and engage with diverse communities while navigating complex legislation. You will work in a multidisciplinary team, demonstrate integrity, and drive preventive