Housing Services Admin Specialist

Sefton Metropolitan Borough Council; Sefton; On-site; GBP 21,000 - 26,000; Full time

Job summary

Sefton Metropolitan Borough Council is seeking a dedicated administrator to support the Housing Advice, Housing Support and Welfare Rights team within Sefton. The role covers homelessness, housing advice, welfare rights and resettlement, contributing to efficient service delivery and positive community outcomes.

Reporting to the Housing Advice & Welfare Rights Manager, you will perform a wide range of administrative, clerical and financial tasks, manage inboxes, maintain records, arrange

Responsibilities

• Deliver administrative, clerical and financial tasks including processing invoices in our financial systems.
• Manage multiple service inboxes ensuring timely and accurate responses.
• Maintain and update records, databases and electronic filing in line with council processes.
• Arrange meetings and coordinate room bookings.
• Prepare documentation and materials for meetings and events.
• Take accurate minutes and provide follow-up administrative support.
• Ensure GDPR, data protection and confidentiality requirements.
• Handle sensitive information with discretion and awareness of legal responsibilities.
• Assist in producing, monitoring and analysing performance data and service indicators.
• Provide flexible support to different locality offices and service priorities.

Job description

Sefton Metropolitan Borough Council is seeking a dedicated administrator to support the Housing Advice, Housing Support and Welfare Rights team within Sefton. The role covers homelessness, housing advice, welfare rights and resettlement, contributing to efficient service delivery and positive community outcomes.

Reporting to the Housing Advice & Welfare Rights Manager, you will perform a wide range of administrative, clerical and financial tasks, manage inboxes, maintain records, arrange