Business Admin Assistant

Sefton Metropolitan Borough Council; Sefton; On-site; GBP 21,000 - 26,000; Full time

Job summary

Sefton Metropolitan Borough Council is seeking a dedicated administrator to support the Housing Advice, Housing Support and Welfare Rights team within Sefton. The role covers homelessness, housing advice, welfare rights and resettlement, contributing to efficient service delivery and positive community outcomes.

Reporting to the Housing Advice & Welfare Rights Manager, you will perform a wide range of administrative, clerical and financial tasks, manage inboxes, maintain records, arrange

Responsibilities

• Deliver administrative, clerical and financial tasks including processing invoices in our financial systems.
• Manage multiple service inboxes ensuring timely and accurate responses.
• Maintain and update records, databases and electronic filing in line with council processes.
• Arrange meetings and coordinate room bookings.
• Prepare documentation and materials for meetings and events.
• Take accurate minutes and provide follow-up administrative support.
• Ensure GDPR, data protection and confidentiality requirements.
• Handle sensitive information with discretion and awareness of legal responsibilities.
• Assist in producing, monitoring and analysing performance data and service indicators.
• Provide flexible support to different locality offices and service priorities.

Job description

This is a pivotal role and provides a vital cross-service administrative function supporting the delivery of the wider Housing Advice, Housing Support and Welfare Rights team portfolio. You will contribute to the efficient operation and development of a diverse range of services, including:

• Homelessness
• Housing Advice
• Welfare Rights
• Resettlement

Working as part of a collaborative team and reporting to the Housing Advice & Welfare Rights Manager, you will ensure high-quality administrative support across services, contributing to positive outcomes for communities across Sefton.

Key Responsibilities Include;

• Delivering a wide range of administrative, clerical, and financial tasks, including use of our financial systems for raising and paying invoices.
• Management of multiple service inboxes, ensuring timely and accurate responses.
• Maintenance and updating of records, databases, and electronic filing systems in line with council processes.
• Arranging meetings, and coordination of room bookings.
• Supporting with the preparation of documentation and materials for meetings and events.
• Taking accurate minutes and providing follow-up administrative support.
• Ensuring compliance with GDPR, data protection principles, and confidentiality requirements.
• Exercising discretion when handling sensitive information, recognising legal and organisational responsibilities.
• Assisting in the production, monitoring, and analysis of performance data and service indicators.
• Working flexibly to support different locality offices and service priorities where required.

Closing Date - Friday 2nd October

Provisional Interview Date - Monday 12th October

Equal Opportunities

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

GUARANTEED INTERVIEW SCHEME

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.