Housing Repairs Surveyor – Customer-Focused Inspections

Orbit Group; Hastings; On-site; GBP 42,000 - 65,000; Full time

Job summary

Orbit Group is seeking a Building Surveyor to ensure repairs are delivered safely and efficiently across Hastings and surrounding areas. You will lead inspections, cost estimates, and reporting to support timely, quality repairs in line with contractual obligations.

You will operate within Orbit Group’s Property Repairs team culture, focusing on ownership, resolution, and customer-focused service, with flexibility for travel and out-of-hours work as needed.

Qualifications

• RICS qualification or Experience of working in a building surveying role or similar capacity.
• Knowledge/experience of building maintenance and repair management.
• Ability to survey properties and provide schedules of work using schedule of rates codes.
• Knowledge and experience of working with mixed tenure blocks and understanding differences in lease agreements.
• Knowledge of Housing and H&S legislation (e.g., Landlord & Tenant Act, Building Safety Act, etc.).
• Flexible approach to travel and working hours to accommodate customer meetings and out of hours rota.

Responsibilities

• Own and manage customer expectations on inspected repairs and be the point of contact for all responsive repairs’ escalations and complaints within your assigned property area.
• Responsible for carrying out Structural and Technical Repairs Inspections, DMC Inspections, DTD Repairs Inspections and provide technical assistance to the business on repairs related matters.
• Responsible for carrying out pre, interim and post inspections, specify and cost works using SORs as required. Update IT systems with all necessary information and report on property conditions.
• Inspection workstreams include Day to Day Repairs, Major Repairs and Damp, Mould and Condensation across individual dwellings and communal assets.
• Actively find solutions to required repairs, provide specifications and schedules of works to reflect good building practice, ensuring that works orders are designed and prioritised to deliver cost effective, high quality, customer-focused repairs.
• Provide the business with a “First Responder” capability by attending Fire, Insurance and Structural incidents and action the resolution including the management of immediate risk removal.
• Diagnose building defects and seek budget estimates for remedial improvement works, seeking advice on complex matters from the Area Repairs Managers.
• To assist with the budget control and liaise with Area Repairs Manager to confirm budgets are on track and apply a true commercial approach to repair requirements

Skills

RICS qualification

Building maintenance and repair管理

Survey properties and SORs

Lease agreements & mixed tenure blocks

Housing and H&S legislation

Travel & out of hours rota

Education

Ordinary or Higher National Certificate in building or related discipline

Job description

Orbit Group is seeking a Building Surveyor to ensure repairs are delivered safely and efficiently across Hastings and surrounding areas. You will lead inspections, cost estimates, and reporting to support timely, quality repairs in line with contractual obligations.

You will operate within Orbit Group’s Property Repairs team culture, focusing on ownership, resolution, and customer-focused service, with flexibility for travel and out-of-hours work as needed.