Housing Repairs Admin Coordinator

South Lanarkshire Council; Blantyre; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Local government pension scheme

Up to 33 days annual leave

Public holiday entitlement

Occupational sick pay

Flexible working

Employee Discounts

Job summary

South Lanarkshire Council in Blantyre is seeking a motivated administrator to join the Housing Repairs Service, handling clerical tasks and processing repair requests.

You will maintain records with confidentiality, handle customer enquiries and complaints, and work with contractors and technical staff to ensure efficient service delivery. This 35-hour per week, temporary role offers a ladder of local government benefits and a salary of £25,183–£28,358 per annum.

Qualifications

• Strong basic IT skills with Microsoft Office (Word, Excel, Outlook, Teams).
• Excellent customer service skills with clear, professional communication.
• A team player who is inclusive and collaborative.
• Honest, reliable, and respectful in dealings with others.

Responsibilities

• Accurately diagnose, raise, and process repair requests in line with council policies.
• Provide efficient clerical and administrative support with confidentiality and data security.
• Handle correspondence, customer enquiries and complaints with professional communication.
• Process and maintain records in line with procedures and quality standards.
• Undertake specialist administrative tasks to support service operations.
• Collaborate with internal teams, contractors, and stakeholders to ensure effective service delivery.

Skills

IT skills

Customer service

Team player

Integrity

Flexibility

Tools

Microsoft Office

Job description

South Lanarkshire Council in Blantyre is seeking a motivated administrator to join the Housing Repairs Service, handling clerical tasks and processing repair requests.

You will maintain records with confidentiality, handle customer enquiries and complaints, and work with contractors and technical staff to ensure efficient service delivery. This 35-hour per week, temporary role offers a ladder of local government benefits and a salary of £25,183–£28,358 per annum.