Housing Reactive Repairs Contracts Lead

Reed Specialist Recruitment; Reading; Presencial; GBP 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Initial 3-month assignment

Lead a high-profile reactive repairs/£

Key management role

Varied leadership responsibilities

Depot-based on-site role

Collaborative team environment

Descripción de la vacante

Reed Specialist Recruitment is seeking a Contracts Manager to oversee a busy housing repairs and property services team in Reading. The role focuses on leading a high-volume reactive repairs service and managing suppliers, staff, and subcontractors to meet safety and performance standards.

You will monitor KPIs, manage budgets, ensure CDM compliance, and support service planning with ad-hoc out-of-hours coverage.

Formación

• Substantial experience managing reactive repairs services in social housing/local authority/contractor settings.
• Strong background in housing repairs management, including contractor management.
• Proven experience leading operational teams, including supervisors, trades and support staff.
• Good understanding of repairs legislation, health and safety, and CDM compliance.
• Experience managing budgets, forecasting costs and expenditure.
• Strong knowledge of KPI reporting and continuous improvement.
• Ability to handle employee relations, appraisals, performance management, recruitment and discipline.
• Proficient with IT systems, mobile working tech and performance monitoring tools.
• Excellent written and verbal communication for reporting to senior stakeholders.

Responsabilidades

• Lead the delivery of a customer-focused reactive repairs and maintenance service across housing stock.
• Manage supervisors, trade operatives, agency workers, office staff and subcontractors.
• Oversee contractor relationships and quality assurance inspections.
• Monitor KPIs, analyse performance data and drive improvements.
• Monitor budgets, forecasting and reporting on expenditure and variances.
• Ensure all works comply with health and safety, CDM and related regulations.
• Prepare work specifications for internal teams and external contractors.
• Handle complaints, FOI requests and briefing reports for senior stakeholders.
• Support service planning and cross-cover for other managers.
• Participate in an out-of-hours managerial rota.

Conocimientos

Reactive repairs management

Contractor management

Budget monitoring

KPI reporting

Health & safety / CDM

Team leadership

Stakeholder reporting

IT systems / mobile working

Communication

Descripción del empleo

Reed Specialist Recruitment is seeking a Contracts Manager to oversee a busy housing repairs and property services team in Reading. The role focuses on leading a high-volume reactive repairs service and managing suppliers, staff, and subcontractors to meet safety and performance standards.

You will monitor KPIs, manage budgets, ensure CDM compliance, and support service planning with ad-hoc out-of-hours coverage.