Housing Options Officer - Find Sustainable Homes

Somerset County Council; Yeovil; Hybrid; GBP 30,000 - 33,000; Full time

Benefits offered by this job

28 days annual leave

LGPS pension

Hybrid working

Health and wellbeing support

Volunteering opportunities

Job summary

Somerset Council is seeking a Housing Options Officer to support residents across Somerset who are homeless or at risk of homelessness. You will assess individual housing options, carry a varied caseload and coordinate with landlords and support agencies to secure positive outcomes.

The role offers a full-time schedule (37 hours) with hybrid working, a Grade 12 salary (£29,542–£33,119) plus a retention allowance, and a permanent contract. Closing date 8 November 2026.

Qualifications

• Experience working with people in challenging circumstances.
• Knowledge of homelessness, housing, tenancy legislation or ability to apply housing knowledge in practice.

Responsibilities

• Identify housing options and help residents secure safe, suitable accommodation.
• Assess cases, decide on needed support and maintain accurate records.
• Collaborate with landlords, support organisations and partner agencies.

Skills

Empathy

Communication

Negotiation

Caseload management

Problem solving

Education

Housing or social welfare qualification

Tools

Housing options tools

Job description

Somerset Council is seeking a Housing Options Officer to support residents across Somerset who are homeless or at risk of homelessness. You will assess individual housing options, carry a varied caseload and coordinate with landlords and support agencies to secure positive outcomes.

The role offers a full-time schedule (37 hours) with hybrid working, a Grade 12 salary (£29,542–£33,119) plus a retention allowance, and a permanent contract. Closing date 8 November 2026.