Housing Options Officer

Dacorum Borough Council; England; On-site; GBP 30,000 - 38,000; Full time

Job summary

Dacorum Borough Council is recruiting a Housing Options Officer to join the Homeless Prevention and Assessment Team within the Strategic Housing Service. The role focuses on advising and assisting people at risk of homelessness and requires knowledge of homelessness legislation and strong communication skills.

The post is permanent, with an Enhanced DBS check and UK driving licence as standard expectations. The deadline is midnight on the closing date shown.

Qualifications

• Excellent knowledge of homelessness legislation.
• Oral and written communication skills.
• Ability to achieve defined performance targets.
• Experience working with diverse households and client groups, including those who may be vulnerable.

Responsibilities

• Liaise with partners and other agencies to help applicants access housing pathways.
• Negotiate and identify innovative solutions to help customers reach suitable housing.
• Make determinations on Temporary Accommodation placements where necessary.

Skills

Homelessness law

Communication skills

Performance targets

Partnership liaison

Job description

Housing Options Officer

Job description

Permanent

Ref: H7542

Are you looking for an exciting new challenge? Could you provide advice and assistance to people facing homelessness?

This is an exciting opportunity to work within the Homeless Prevention and Assessment Team within an innovative Strategic Housing Service. We are seeking a passionate individual with a drive for helpiing people to provide advice and assistance to people at risk of homelessness.

The successful candidate will have excellent knowledge of Homelessness Legislation, oral and written communication skills, the ability to achieve defined performance targets and experience of working with a variety of households and client groups, including those who may be vulnerable or at risk.

In this role, you would liaise with partners and other agencies to ensure applicants are able to make informed decisions and have access to the appropriate pathways and access routes into housing. You will need the ability to negotiate and identify innovate solutions to help customers reach suitable housing solutions and make determinations on Temporary Accommodation placements where necessary.

Applicants must have a driving licence that is valid in the UK.

A Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions.

The deadline for applications will be midnight on the closing date shown in the advert details.

Information for applicants on Local Government Reorganisation

The Council is going through a major change as part of Local Government Reorganisation (LGR) and devolution. This means that the district and borough councils in Hertfordshire will be replaced by a smaller number of new unitary councils.

The aim is to make local government simpler and more efficient, improve services for residents, and bring decision‑making closer to the communities we serve.

What this means for you

If you join Dacorum Borough Council between now and 31 March 2028, you will move to a new organisation on 1 April 2028. Your role will transfer to the new authority, but the way you work and who you report to may change.

While this may be different from what you are used to, it is also a rare and exciting opportunity to join Dacorum at a time of real change.

You will have the chance to help shape the future of local services and be part of building something new.

The new unitary councils will create opportunities for innovation, growth, and better public services. They will offer a more joined‑up and forward‑looking working environment for employees.

We are committed to supporting our staff and continuing to deliver high-quality services for residents throughout this change. Together, we are building a better future.