Housing Officers

Pertemps Plymouth; Devon and Torbay; On-site; GBP 36,000 - 44,000; Full time

Job summary

Pertemps Plymouth is recruiting for a Housing Officer to cover Plymouth and South Hams. This field-based role involves managing tenancies, supporting residents and tackling neighbourhood issues to help create safe, well-maintained communities.

The initial two-month contract offers a salary of £39,923 per annum, 37 hours per week, Monday to Friday, with an immediate start and potential extension.

Qualifications

• Experience of tenancy, estate and housing management.
• Strong customer service and relationship-building skills.
• Ability to manage a varied caseload and competing priorities.
• Good organisational and problem-solving skills.
• Full UK driving licence and access to own vehicle.

Responsibilities

• Manage tenancies and provide advice to residents.
• Carry out tenancy sign-ups and property viewings.
• Investigate tenancy breaches and safeguarding concerns.
• Monitor estate standards and contractor performance.
• Build relationships with residents, colleagues and partner agencies.
• Support community engagement initiatives and neighbourhood sustainability.
• Ensure tenancy agreements and housing policies are adhered to.

Skills

Social housing experience

Customer service

Relationship-building

Organisation & problem-solving

Driving licence

Education

CIH Level 4 qualification

Job description

Housing Officer

Plymouth & South Hams

£39,923 | Full Time | Temporary Contract | Immediate Start

Are you an experienced Housing Officer looking for your next contract?

We're recruiting for a Housing Officer to join a leading housing provider covering Plymouth and South Hams. This is a field-based role where you'll manage tenancies, support residents, tackle neighbourhood issues and help create safe, well-maintained communities.

The initial contract is for two months, with the potential for extension.

The Role

You'll be the main point of contact for residents across your patch, delivering a high standard of housing and tenancy management services.

Your responsibilities will include:

• Managing tenancy enquiries and providing advice and support to residents
• Carrying out tenancy sign-ups and property viewings
• Investigating and managing tenancy breaches, including safeguarding concerns
• Monitoring estate standards and contractor performance
• Building positive relationships with residents, colleagues and partner agencies
• Supporting community engagement initiatives and neighbourhood sustainability
• Ensuring tenancy agreements and housing policies are adhered to

What We're Looking For

To be successful in this role, you'll have:

• Previous experience within social housing
• Experience of tenancy, estate and housing management
• Strong customer service and relationship-building skills
• The ability to manage a varied caseload and competing priorities
• Good organisational and problem-solving skills
• CIH Level 4 qualification, or willingness to work towards it
• A full UK driving licence and access to your own vehicle

What's on Offer

• Salary equivalent of £39,923 per annum
• 37 hours per week, Monday to Friday
• Field-based role covering Plymouth and South Hams
• Immediate start available
• Initial 2-month contract with potential to be extended
• Opportunity to make a genuine difference within local communities

Additional Information

• Basic DBS check required
• Applicants must have the right to work in the UK for the duration of the assignment