Housing Officer: Empower Communities & Secure Homes

Langley Trust; Bedford; Sur place; GBP 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Up to 30 days annual leave (after 2+).

Pension scheme (matched up to 8%)

Health Cash Plan

Life Assurance up to 3x salary

Flexible benefits including cycle to/w

Private holiday home getaway in Torquy

Employee Wellbeing Support

Menopause support

Enhanced Maternity Pay

Blue Light Card discounts

Résumé du poste

Langley is seeking a compassionate Housing Officer to join our team in Eliora, Bedfordshire. This is a permanent, full‑time role (40 hours/week) with some travel and overnight stops, supporting clients and our mission.

The successful candidate will manage risk, advise on Welfare Benefits, inform tenants about rights and responsibilities, and maintain housing records using QLx. A DBS check and right-to-work in the UK are required.

Qualifications

• Strong communication skills and a compassionate, client-centered approach.

Responsabilités

• Lead in the assessment and management of risk, including security measures to protect the public, staff and others in relation to referrals and letting of properties.
• Provide information and advice about Welfare Benefits, especially Housing Benefit.
• Provide information about tenants’ rights and responsibilities and address occupancy breaches using the Trust’s policies.
• Develop and maintain accurate records including housing management plans and health and safety records using QLx.

Connaissances

Communication skills

Empathy

De-escalation

Description du poste

Langley is seeking a compassionate Housing Officer to join our team in Eliora, Bedfordshire. This is a permanent, full‑time role (40 hours/week) with some travel and overnight stops, supporting clients and our mission.

The successful candidate will manage risk, advise on Welfare Benefits, inform tenants about rights and responsibilities, and maintain housing records using QLx. A DBS check and right-to-work in the UK are required.