Housing Officer

The Grace Eyre Foundaiton; England; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Enhanced holiday entitlement

Cycle to work scheme

Enhanced employer pension contribution

Flexible working opportunities

Training and development opportunities

Job summary

Grace Eyre Foundation is recruiting a Housing Officer (West Sussex) to help people live independently and securely in their homes. You will support the housing team, manage waiting lists, and work with tenants, families, local authorities and landlords to provide high-quality housing support.

The role requires organisation, confidence and a passion for promoting independence, inclusion and choice for the people we support. A supportive team and good development opportunities are offered.

Qualifications

• Experience of housing management, tenancy sustainment, or a similar related role.
• Good understanding of housing legislation and safeguarding.
• Strong communication, problem-solving and relationship-building skills.

Responsibilities

• Support people to live independently and safely in their own homes.
• Manage the housing waiting list and collaborate with the new business manager.
• Hold a varied caseload and build positive relationships with tenants and stakeholders.
• Work with internal teams and external partners to ensure high-quality housing support.

Skills

Housing management

Tenancy sustainment

Housing legislation

Safeguarding

Communication

Problem solving

Relationship building

Job description

Grace Eyre is one of the oldest and most innovative charities in the UK. We're committed to supporting a range of people, including people with an acquired brain injury, physical disabilities, learning disability and autistic people.

Our mission is to provide good homes and pioneering support, connections and experiences led by Our Charter, where voice, choice, growth and happiness lead the way.

Introduction to the role

Our Housing team are expanding and looking for a Housing Officer (West Sussex) to join them! This role will give you the chance to: Make a real difference – support people to live independently and feel secure in their homes Be part of a supportive, friendly team that genuinely cares about what it does Varied and rewarding work – no two days are the same Great opportunity to grow skills and experience in housing and support work.

Outline of the role

You will support people to live independently and safely in their own homes, You will support the Housing team to manage the housing waiting list and work closely with our new business manager Manage a varied caseload, build positive relationships with tenants, Respond to housing-related issues You will work closely with internal teams and external partners to ensure high-quality housing support. This is a rewarding, people‑focused role that suits someone who is organised, confident, and passionate about making a meaningful difference.

Skills/experience needed for the role

You will have experience of housing management, tenancy sustainment, or a similar related role, together with a good understanding of housing legislation, safeguarding, and housing benefit. Strong communication, problem-solving, and relationship-building skills are essential, as you will work closely with tenants, families, local authorities, landlords, and other professionals.

The ideal candidate will be organised, able to manage a varied caseload, and committed to promoting independence, choice, and inclusion for the people we support.

What people we support want

We want someone who is understanding, can support me in my home. Someone kind that will listen to me and what I want.

Equity, Diversity and Inclusion

No applicant for employment or employee will be treated less favourably than another on grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage & civil partnership or pregnancy & maternity, and we encourage applications from people with learning disabilities or identify with being on the autistic spectrum/neurodiverse.

Staff benefits include

• Enhanced holiday entitlement
• One paid celebration day a year
• Cost of living support package such as rental deposit scheme
• Cycle to work scheme
• One paid volunteering day a year
• Free Blue Light Card
• Enhanced employer pension contribution
• Enhanced death in service
• Employee Assistance
• Electric Car Scheme
• Training and development opportunities
• Flexible working opportunities.

We are also

• A real living wage employer
• Accredited as a Disability Confident Leader
• Accredited as an Investors in People employer

We will handle any personal information you provide via this form in accordance with our privacy policy.

Successful applicants will be required to provide details of 2 referees. One must be your most recent employer, however if you have not undertaken employed work before, a reference from voluntary work, educational facility or personal reference can be accepted. You must also undertake an enhanced DBS Disclosure and provide proof of your right to work in the UK.

You will have experience of housing management, tenancy sustainment, or a similar related role, together with a good understanding of housing legislation, safeguarding, and housing benefit. Strong communication, problem-solving, and relationship-building skills are essential, as you will work closely with tenants, families, local authorities, landlords, and other professionals.The ideal candidate will be organised, able to manage a varied caseload, and committed to promoting independence, choice, and inclusion for the people we support.