Housing Officer

Service Care Solutions; Bradford; On-site; GBP 36,000; Full time

Job summary

A leading company in housing management seeks a dedicated Housing Officer in Bradford for a 6-month fixed term. The successful candidate will ensure high-quality housing services to residents, handle complex casework, and maintain community relationships. Strong knowledge of housing legislation and excellent communication skills are required.

Qualifications

• Experience as a Housing Officer / Tenancy Manager / Housing Partner is essential.
• UK Driving Licence and access to a vehicle essential.
• Experience handling complex casework in housing management.

Responsibilities

• Provide a high-quality housing management service to residents.
• Handle all aspects of housing management and maintain a visible presence.
• Manage ASB, arrears, tenancy reviews, and ensure building safety compliance.

Skills

Communication

Organizational Skills

Knowledge of Housing Legislation

Multi-agency Approaches

Job description

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Housing Officer
Bradford
Fixed Term - 6 Months
Full Time
£35,452 per annum

We are seeking a dedicated and skilled Housing Officer/Specialist Housing Partner to join a team based in Bradford on a full time basis. The postholder will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public.
Requirements

• Previous experience working as a Housing Officer / Tenancy Manager / Housing Partner or similar is essential
• Knowledge of housing legislation, policies, and procedure
• Experience of dealing with a complex casework both in person and in writing
• Experience with multi-agency approaches to ASB management
• Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
• Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
• Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
• UK Driving Licence and access to a vehicle essential
• Handling all aspects of housing management, including Anti-Social Behaviour (ASB), arrears, tenancy reviews, account management, and tenant sign-ups
• Being the first point of contact for tenants, maintaining a visible presence, and providing high-quality support and housing management services
• Manage and report on building safety and compliance
• Provide responsive and effective service to tenants
• Lead on housing management tasks, including managing ASB and arrears
• Maintain accurate records, including Health Wellbeing plans and building compliance records
• Work with commissioners, care providers, and other partners to ensure tenant needs are met
• Manage voids and ensure swift and seamless tenant move-ins
• Foster excellent relationships with Local Authority partners and ensure contractual requirements are met
• Support residents in accessing benefits and financial inclusion services