Housing Manager - Supported Housing Charity

JR United Kingdom; Watford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A small Supported Housing charity for Veterans is seeking a Housing Manager to lead their Housing Team. The successful candidate will manage tenancy services, ensure regulatory compliance, and engage tenants in service delivery. This role offers the opportunity to make a significant impact in the lives of ex-Service personnel.

Qualifications

• Experience in housing management, particularly with local authorities or housing associations.
• Experience managing staff.
• Understanding issues facing the ex-Service community.

Responsibilities

• Lead and manage the Housing Team in tenancy management services.
• Ensure delivery of a customer-focused housing service.
• Implement and monitor Health and Safety policies.

Skills

Housing Management

Staff Management

Property Management

Financial Management

Health and Safety Compliance

Tenant Engagement

Job description

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Housing Manager - Supported Housing Charity, Watford, Hertfordshire

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Client:

Location:

Watford, Hertfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Our client is a small Supported Housing charity for Veterans. The charity has embarked on a Change Programme across its operations, making it an exciting time to join and add value as a Housing Manager.

Job purpose

Responsible to the Head of Housing for leading and managing the Housing Team in tenancy management services.

Ensure delivery of a customer-focused housing service to ex-Service personnel and their dependents, engaging tenants in decisions affecting service delivery.

Implement and monitor Health and Safety policies to ensure a safe environment for tenants, staff, contractors, and visitors, complying with regulations.

Provide regular reports on performance outcomes and key performance indicators.

Manage day-to-day property and tenancy services expenditure within budget.

Collaborate across teams to support the charitable objects through excellent housing management.

Key Accountabilities

• Staff Management
• Property Management
• Lettings, allocations, and voids management
• Tenancy management, rent arrears, and enforcement
• Tenant participation and engagement
• Financial management and control
• Quality and regulatory compliance
• Health and Safety
• Equality and diversity

Person Specification

Experience in housing management, particularly with local authorities or housing associations, focusing on property and asset management.

Experience managing staff.

Experience in monitoring performance indicators related to housing management functions.

Knowledge of issues facing the ex-Service community, especially Veterans with support needs.