Housing Manager - Supported Housing Charity

JR United Kingdom; Swindon; On-site; GBP 35,000 - 45,000; Full time

Job summary

A small Supported Housing charity for Veterans seeks a Housing Manager in Swindon to lead their Housing Team. This role involves managing tenancy services, engaging tenants, and ensuring compliance with health and safety regulations. The organization is undergoing a Change Programme, presenting an exciting opportunity to contribute significantly.

Qualifications

• Extensive housing management experience, ideally with local authorities or housing associations.
• Experience managing staff and monitoring housing performance.
• Knowledge of issues affecting Veterans with support needs.

Responsibilities

• Lead and manage the Housing Team for tenancy management services.
• Ensure delivery of customer-focused housing service to ex-Service personnel.
• Implement and monitor Health and Safety policies.

Skills

Staff Management

Property Management

Financial Management

Compliance

Tenant Engagement

Health and Safety Knowledge

Job description

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Housing Manager - Supported Housing Charity, Swindon, Wiltshire

Location: Swindon, Wiltshire, United Kingdom

Job Category: Other

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EU work permit required:

Yes

Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Our client is a small Supported Housing charity for Veterans. The charity has embarked on a Change Programme across its operations, making it an exciting time to join and add value as a Housing Manager.

Job Purpose:

Responsible to the Head of Housing for leading and managing the Housing Team in tenancy management services.

Ensure delivery of an excellent, customer-focused housing service to ex-Service personnel and their dependents, actively engaging tenants in decisions affecting service delivery.

Implement and monitor Health and Safety policies to ensure a safe environment, complying with legislative regulations.

Provide regular management information and reports on performance indicators.

Manage day-to-day property and tenancy services expenditure within budget.

Collaborate across teams to support housing management and the charity's objectives.

Key Accountabilities:

• Staff Management
• Property Management
• Lettings, allocations, and voids management
• Tenancy management, rent arrears, and enforcement
• Tenant participation and engagement
• Financial management and control
• Quality and regulatory compliance
• Health and Safety
• Equality and diversity

Person Specification:

Extensive housing management experience, preferably with local authorities or housing associations, especially in property and asset management.

Experience in managing staff and performance monitoring related to housing functions.

Knowledge of issues facing the ex-Service community, particularly Veterans with support needs.